Quality Management Specialist Quality Management Specialist Quality Management Specialist

Volkswagen AG•Belmont, CA

About The Position

As ADMT, we develop and realize fully autonomous mobility and transportation services. Our mission is to make mobility-and transportation-as-a-service safe, accessible and most attractive for society. For that, we cover the entire ground from strategy and business development, software development and end-2-end integration, fleet operations to next-generation self-driving systems. Being the driver in Volkswagen Group initiative for mobility solutions, we’re an integral part of Volkswagen Group's future success.Brief Role DescriptionThe Quality Management Specialist is responsible for establishing, maintaining, and continuously improving the Companies Quality Management System for Company processes and specialized processes for Level 4 autonomous driving development and operations. The role ensures that processes, products, and services consistently meet internal quality standards, regulatory expectations, and customer requirements. The Quality Management Specialist works closely with business services, compliance, engineering, safety, and operations teams to embed quality into development, deployment, and operational activities. This position plays a key role in enabling the Company to scale high-quality autonomous driving solutions.

Requirements

3-5+ years’ experience designing, implementing, or operating Quality Management Systems (QMS) in regulated or safety-critical environments. Experience supporting audits, assessments, and continuous improvement initiatives.
Bachelor’s degree in Engineering, Quality Management, Industrial Engineering, or a related field
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Structured, detail-oriented, and process-driven working style
Ability to work cross-functionally across engineering, operations, safety, and management
Ability to balance compliance, efficiency, and continuous improvement
High sense of ownership and quality mindset
Strong knowledge of quality management standards and frameworks (e.g., ISO 9001, IATF 16949, ASPICE)
Understanding of quality processes for software-intensive and system-of-systems products
Familiarity with requirements management, traceability, and configuration management
Experience with audits, gap analyses, and corrective and preventive action (CAPA) management
Awareness of interactions between quality, functional safety, SOTIF, and system safety
Experience with quality metrics, KPIs, and performance monitoring

Nice To Haves

Master’s degree in Engineering, Quality Management, Industrial Engineering, or a related field
Formal training or certification in quality management systems or auditing is a plus
Experience with Volkswagen QM-System and Policy framework.
Experience with autonomous driving or ADAS product lifecycles
Understanding of Level 4 deployment models (robotaxi, trucking, delivery)
Understanding of safety cases, VSSA, and how quality processes support safety evidence
Experience aligning QMS processes with Safety Management Systems (SMS)
Hands-on experience with requirements and quality tools (e.g., Signavio, DOORS, Polarion, Jama, Jira)
Experience automating quality metrics, dashboards, or audit tracking

Responsibilities

Develop, implement, and maintain the Quality Management System across company processes, development and operations
Ensure alignment of QMS processes with applicable standards and organizational objectives and global company processes and policies
Define quality policies, procedures, and process governance structures
Monitor QMS effectiveness and drive continuous improvement
Define, document, and improve development and operational processes in conjunction with global processes
Identify process gaps and inefficiencies and drive corrective actions
Promote standardized ways of working across teams
Plan, conduct, and support internal and external audits and assessments
Track audit findings, corrective actions, and effectiveness verification
Support compliance with applicable quality, safety, and regulatory requirements
Prepare quality-related documentation for reviews and assessments
Work closely with Company leadership and employees on quality topics
Provide guidance and coaching on quality processes, tools, and best practices
Support quality aspects of change management, releases, and operational readiness
Contribute to management reviews and quality reporting
Define and monitor quality KPIs and performance indicators
Analyze quality data and trends to identify systemic issues
Support data-driven decision-making and continuous improvement initiatives
Promote a culture of quality and accountability across the organization