Engineer - IT Operations
About The Position
AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world. We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, Independent Film Company, Sundance TV and We TV; and film distribution labels Independent Film Company and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business. We are currently seeking a Engineer - IT Operations to join our Technology Services team based in our Bethpage, New York office.
Requirements
- 5+ years system administration experience with Windows operating systems
- 2+ years system administration experience with Linux operating systems
- 3+ years database administration experience with Microsoft SQL or Oracle
- 3+ years system administration experience with Microsoft 365
- Degree in Computer Science, Engineering, or related equivalent education required
- Experience working in an enterprise-level environment
- Strong knowledge of Windows Servers, Microsoft 365, Exchange Online, SCCM and Active Directory
- Experience with Microsoft High-Availability, SQL Clustering, DFS, DNS, and IIS
- Knowledge and understanding of Cloud Computing (Azure and AWS) and SaaS applications
- Experience with VMware vSphere
- Experience with Citrix Virtual Apps & Desktops
- Highly proficient with PowerShell scripting
- Experience working with enterprise monitoring, automation, and orchestration systems
- Excellent troubleshooting analytical skills with good sense on prioritizing workload
- Strong understanding of networking concepts
- Experience with ITIL frameworks, change management and release management processes
- Strong verbal, written, and interpersonal communication skills
- Highly organized, motivated, dedicated and a team player
- Availability to work during emergencies, and scheduled afterhours and weekends
Nice To Haves
- Certifications from Microsoft, Red Hat, Carbon Black, VMware, or related technology areas are preferred
- Industry-related certifications (MCSE, ITIL) a plus
Responsibilities
- Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environment
- Secure mission critical systems by establishing and enforcing policies
- Implement and deploy changes to production, development, stage, and test environments
- Ensure that configuration and change management processes are documented accurately
- Review and respond to security incidents
- Provide 3rd level support to ServiceDesk & Field Service technicians
- Document detailed procedures and instructions
Benefits
- AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements.
- AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
