Engineer II, Field Software

ASM•Boise, ID

12d

About The Position

As a Field Software Engineer II, you help bring ASM’s semiconductor equipment to life by supporting the software that drives robotics, valve systems, temperature controllers, and other advanced hardware. You work closely with global engineerings experts and customer teams to troubleshoot issues, refine specifications, and ensure our tools deliver reliable performance in real‑world manufacturing environments. Your work connects our most advanced technologies with the customers who depend on them, enabling the next generation of semiconductor innovation.

Requirements

BS + 4 years of experience or MS + 0 years of experience
Strong analytical and problem‑solving skills
Software development experience in C++, C#, or Python
Ability to read code and work effectively in a debugger or IDE

Nice To Haves

Degree in Computer Science, Computer Engineering, or related discipline
Experience with any of the following: – Machine control software (including semiconductor equipment) – Windows and real‑time operating systems – Multi‑threaded or real‑time applications – Graphical user interfaces – Device drivers or interrupt‑driven software – Data communications, networking, or EtherCAT – Dynamic scheduling algorithms with deadlock avoidance – Programming tools such as debuggers, text editors, application builders, and configuration management tools
Ability to read and translate software functionality into new implementations
Ability to understand specifications, design documents, communication interfaces, and API descriptions

Responsibilities

Support Software Design Engineers in developing, testing, deploying, maintaining, and improving software for ASM semiconductor equipment
Triage mechanical, electrical, and software issues across complex tool environments
Lead and manage escalation calls with field support engineers and customers
Collaborate with QA and Support teams to incorporate replicated bugs into regression testing
Work with customers to define accurate feature specifications and contribute to bug fixes or small feature development
Author, review, and update system specifications, software designs, test plans, and related documentation
Investigate internal and external inquiries, perform analysis, and propose solutions or alternatives
Participate in system design discussions and cross‑functional engineering reviews
Represent customer needs and priorities to internal engineering teams
Support customer software upgrades and validate customer‑specific use cases before deployment