Engineer I: F135 Systems Customer Support (Onsite)

RTX • East Hartford, CT

14d • Onsite

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. The Military Customer Support & Services organization (MCS&S) is seeking an individual to join its 5th Generation organization (F135 and F119 Engine programs). The F135 engine program that powers the F-35 Joint Strike Fighter has a high visibility position for a motivated, self-starting Engineer. As part of MCS&S, you will support customers in the field across three different US military services and a multitude of international military services. This role will be supporting the sustainment of the F135 propulsion system. The selected candidate will be working directly with the F-35 Joint Program Office (JPO), Pratt & Whitney Field Services Engineers, PW Engineering and F135 Logistics Program Management. This position is classified as onsite .

Requirements

• Bachelor’s degree in engineering or related technical field.

Nice To Haves

• Ability to engage cross-functional teams, as needed, and knows when/where to get help; as well as working across functions, organizations and management.
• Ability to execute work independently through complex technical decision-making.
• Strong organization skills with ability to effectively schedule and track issues to closure through written documentation
• Knowledge of programming language (preferably Python) with the ability to build and modify scripts.
• Experience troubleshooting computer software issues by reviewing log data.
• Unwavering customer focus with demonstrated ability to work effectively in a time sensitive and multi-disciplined dynamic environment.
• Advanced degree in engineering/technical discipline, business, supply chain management, logistics, operations or other related fields.
• Strong technical knowledge of gas turbine systems and airframe physical/ functional integration.
• Extensive knowledge of Military Engine products, experience with F135 engines.
• Knowledge of engine systems operation, software development processes, and configuration management.
• Minimum GPA of 3.0

Responsibilities

• Answer Action Requests (AR) related to Off Board Prognostic Health Management (OBPHM) processing in Autonomic Logistics Information System (ALIS)
• Investigate and support resolution of fleet wide data quality issues to maintain fleet safety and maximize time on wing.
• Support F135 transition to condition-based maintenance /inspection (CBM/CBI)
• Communicate daily with Field Service Engineers to troubleshoot engine and software issues to provide technical support for all F-35 locations at operational units, flight test locations, aircraft depots and aircraft FACOs
• Reconcile ALIS engine life data discrepancies
• Support testing of new system support hardware
• Support mishap, engineering, reliability, and quality investigations
• Create and update Propulsion Aircraft Data Load (PADL) files for aircraft load
• Update and correct Propulsion Aircraft Interface Health Management (PAIHM) XML files for ALIS consumption
• Develop software tools and databases to improve efficiency and productivity in responding to field issues.
• Ability to travel up to 10% mostly to our F135 customer field sites

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees