Engineer 1, Broadcast Engineering

Comcast•Centennial, CO

1d•$32 - $48

About The Position

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Responsible for maintaining network quality by monitoring and adjusting audio and video parameters. Minimizes customer outages by working effectively with other departments and team members. Analyzes and reacts quickly to technical problems and be able to understand complex signal paths including large routing systems. Depends on others for instruction, guidance and direction.

Requirements

Skills Broadcast Engineering, Operations Engineering, Troubleshooting
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
0-2 Years Relevant Work Experience

Responsibilities

Monitors and adjusts audio and video parameters to insure the best network quality.
Maintains network quality, minimize customer outages and communicate technical issues and solutions in daily shift reports and pass-down meetings.
Tunes and trouble-shoots various types of satellite and fiber decoders.
Assists operations with training related to audio and video equipment use and their adjustments.
Insures a clean and dust free environment in all technical areas.
Maintains the integrity of the system wiring and documentation.
Coordinates and supports internally and externally run company broadcast events.
Provides assistance in network planning, engineering, architecture and the development of technical standards for video over IP.
Provides basic resolution for routine network problems, coordination of support of end user problems, occasionally direct end user support for executives.
Contributes to projects supporting the implementation, operations and management of the real time, network-computing infrastructure.
Installs and repairs broadcast operations equipment as needed.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.