Gestionnaire des coûts d’entretien moteur / Engine Maintenance Cost Manager

RTX

4d•Onsite

About The Position

As the Manager of the Operational Cost team, you will build and manage a team of experts that manage the engine shop visit costs on behalf of the Customer Managers of long-term engine maintenance agreements. Your team will be responsible for defining and adjusting the repair work scope instructions, identifying and realizing cost savings, and coordinating with key stakeholders to understand and influence all elements of shop visit cost. Your team serves as experts within the organization; they share their findings, identify any observed trends, and provide recommendations to the Strategic Cost team that may benefit the portfolio. As the manager, you will be acting as a liaison with the shops, MRO supplier management Program directors, customer managers, and cost governance teams. In this role, you will build this new team, defining new capabilities, KPIs, and norms, as well as establishing new processes within the organization. You will oversee these processes and develop a team of specialists who are autonomous, capable, and trusted as the experts of shop visit cost. The manager role requires both technical competencies and application of commercial knowledge to effectively lead the team. Your new team will be located at several repair facilities internationally and therefore this role requires some travel. In this role you will be building a new team, you will work closely with the project team and stakeholders to establish new processes for this team within the reorganizational context. You will help identify systems, data and business requirements for your team’s optimal function to achieve the cost management goals of the organization. You will develop a well-defined project plan and lead the implementation of that plan, including deliverables, identifying risks and communicating progress to stakeholders. This is a full-time position from Monday to Friday with flexible hours, based in Longueuil, and performed exclusively on-site.

Requirements

Bachelor’s degree with minimum 10 years of prior relevant experience OR Master's degree with minimum 7 years of prior relevant experience
Aeronautical or mechanical, or equivalent degree is preferred
Strong Engine and MRO processes and operations knowledge
Engine maintenance and field experience
Strong leadership skills, the ability to coach and manage a medium size team
Proven experience in program management, making business decisions, and strategic influence
Strong commercial and financial acumen, experience with long-term contracts
Skilled at building trusting relationships at all levels of the organization
This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

Responsibilities

Collaborate with stakeholders to understand and assess risks and opportunities affecting cost performance.
Support the development of strategies and mitigation plans to improve cost management.
Ensure the team is performing as leading experts in their roles and collaborating with the organization to support business plans.
Ensure monitoring and management of the shop events to achieve target costs, highlight and escalate issues as they arise.
Ensure process compliance and monitor the deliverables and KPIs of your team.
Enable and empower decision making within the team considering the impact of their decisions on profitability.
Monitor and socialize KPIs relative to the cost management and performance of the processes, develop and lead mitigation plans for metrics that are not meeting targets.
Identify and communicate opportunities for improvement on technical and commercial terms.
Facilitate escalation and consolidation into a program-wide view of overall opportunities.
Implement and drive a continuous learning and improvement framework and sharing lessons learned from shop visits with cost governance and other stakeholders to improve decision making.
Implement CORE principles within your team.
Work closely with management and executive teams to drive actions and ensure ongoing support to the business.