Engine and Power Systems Training Instructor

JA Riggs Tractor Company•Little Rock, AR

19d

About The Position

The Engine and Power Systems Training Instructor is responsible for providing high quality customer experience to employees and customers by developing and conducting training programs on various Caterpillar applications, systems, and operations. WHAT YOU'LL DO Participates in needs analysis studies to determine training needs by employees, departments, and stores Confers with management to gain knowledge of specific work situations requiring employees to better understand changes in policies, procedures, regulations, and technologies Formulates teaching outlines and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops Selects or develops training aids as well as testing and evaluation procedures to ensure learning and completion of training Conducts training sessions covering specified areas regarding on-the-job training, machine technology, machine application, apprenticeship programs, refresher trainings, etc. Tests trainees to measure progress and evaluate effectiveness of training Reports progress of employees to management Revises and/or updates training curriculum to fit current business needs to improve effectiveness Provide customers and Riggs employees with product, application, maintenance, and operation training Perform other duties as needed within the Training Department Assign and manage training curriculum for employees in Cat DPC Monitor and report on individual learning plan activities to employees, supervisors, and management Dealership Key point of contact for all Cat DPC related issues

Requirements

4-year college degree in business or related field or comparable industry/product experience
5-10 years’ experience with Caterpillar Large Engine and Power systems Trouble shoot repair and maintenance.
Effective verbal and written communication skills
Ability to design training courses from ground up based on employee and customer needs
Excellent instruction capabilities – ability to transfer knowledge to others

Nice To Haves

Caterpillar/Regional training courses completed
Cat Electric Power, G3600, and G3500 engines

Responsibilities

Participates in needs analysis studies to determine training needs by employees, departments, and stores
Confers with management to gain knowledge of specific work situations requiring employees to better understand changes in policies, procedures, regulations, and technologies
Formulates teaching outlines and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops
Selects or develops training aids as well as testing and evaluation procedures to ensure learning and completion of training
Conducts training sessions covering specified areas regarding on-the-job training, machine technology, machine application, apprenticeship programs, refresher trainings, etc.
Tests trainees to measure progress and evaluate effectiveness of training
Reports progress of employees to management
Revises and/or updates training curriculum to fit current business needs to improve effectiveness
Provide customers and Riggs employees with product, application, maintenance, and operation training
Perform other duties as needed within the Training Department
Assign and manage training curriculum for employees in Cat DPC
Monitor and report on individual learning plan activities to employees, supervisors, and management
Dealership Key point of contact for all Cat DPC related issues