Engager / Patient Care Coordinator

Lucid Hearing Holding Company, LLCSpringfield, IL
2d$18 - $19Onsite

About The Position

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Springfield, IL Hours: Full time/ Flexible Hours and Availability Pay: $18-$19/hr What you will be doing:

Requirements

  • Willingness to learn and grow within our organization
  • Stellar Communication skills
  • Business Development savvy
  • A passion for educating patients with hearing loss
  • Must be highly energetic and outgoing (a real people person)
  • Be comfortable standing multiple hours

Nice To Haves

  • Sales experience preferred
  • Appointment scheduling experience preferred

Responsibilities

  • Share our passion of giving the gift of hearing by locating people who need hearing help
  • Directing members to our hearing aid center inside the store
  • Interacting with Patients to set them up for hearing tests and hearing aid purchases
  • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
  • 30-50 outbound calls daily.
  • Promote all Lucid Hearing products to members with whom they engage.
  • Educate members on all of products (non hearing aid and hearing aid) when interacting with them
  • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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