Patient Care Coordinator/ Engager
About The Position
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Fayetteville, NC Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts
Requirements
- Willingness to learn and grow within our organization
- Stellar Communication skills
- Must be highly energetic and outgoing (a real people person)
- Be comfortable standing multiple hours
Nice To Haves
- Sales experience preferred
- Business Development savvy
- Appointment scheduling experience preferred
- A passion for educating patients with hearing loss
Responsibilities
- Share our passion of giving the gift of hearing by locating people who need hearing help
- Directing members to our hearing aid center inside the store
- Interacting with Patients to set them up for hearing tests and hearing aid purchases
- Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
- 30-50 outbound calls daily.
- Promote all Lucid Hearing products to members with whom they engage.
- Educate members on all of products (non hearing aid and hearing aid) when interacting with them
- Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
Benefits
- Medical, Dental, Vision, & Supplemental Insurance Benefits
- Company Paid Life Insurance
- Paid Time Off and Company Paid Holidays
- 401(k) Plan and Employer Matching
- Continual Professional Development
- Career Growth Opportunities to Become a LEADER
- Associate Product Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
