Engagement Specialist

Community Bridges, INC•Avondale, AZ

About The Position

Community Bridges, Inc. (CBI) is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. The primary focus is helping members engage in preventative PCP appointments and coordinating on going medical services with the PCP or other specialists as needed. Job Summary The Engagement Specialist provides focused support to individuals who may be hesitant to enroll in crisis services and are on CBI premises. The Engagement Specialist provides a focused customer service approach by sharing their experience, strength, and hope to individuals, families who may be dropping individual off, and significant others presenting for care so as to minimize the emotional impact of Crisis, Inpatient and/or Residential admissions, to minimize the likelihood of continued Alcohol or Other Drug (AOD) use. The Engagement Specialist provides support to unit staff and is able to complete intake documents when needed. The Engagement Specialist works in conjunction as part of a multi-disciplinary team made up of an Operation Supervisor, Nurse Supervisor, Registered Nurse (RN), Patient Care Technician (PCT), Behavioral Health Clinician (BHC), Peer Support Specialists (PSS) and Behavioral Health Medical Provider (BHMP).

Requirements

Highschool diploma or GED required.
Health Care related experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations preferred but not required.