Engagement Specialist

Product Connections • Brentwood, CA

49d • $17 • Onsite

About The Position

The Event Specialist is responsible for engaging customers and demonstrating products, particularly launchers and launching accessories. You will be working in a Sportsman's Warehouse demonstrating products manufactured by Byrna while being employed by Product Connections. This role involves greeting and assisting customers, handling merchandise with care, and providing detailed product information and recommendations. Position Details: Multiple 4-hour shifts throughout the week. There will be two 4-hour shifts available on Friday, Saturday, and Sunday. Part-time flexible hours. Fun retail work environment, ideal for outdoor enthusiasts.

Requirements

• High School Diploma or equivalent.
• 0-2 years of retail experience.
• Must be 18 years of age or older.
• Willing to learn about Byrna launchers and ammunition and showcase key features and benefits to shoppers.
• Strong customer service and sales skills.
• Must possess strong public speaking skills and the ability to explain complex equipment in clear, simple terms.
• Able to use personal protective equipment (PPE), such as goggles, etc., and follow all safety processes.

Nice To Haves

• Additional beneficial skills include knowledge of firearm safety, experience in firearm handling, and firearm ownership, though these are not required.

Responsibilities

• Deliver exceptional customer service and ensure a pleasant shopping experience.
• Engage customers by identifying their needs and demonstrating products.
• Educate audiences on the proper handling, functionality, and benefits of non-lethal use-of-force tools.
• Provide detailed product information and recommendations.
• Stay knowledgeable about advertised sales, pricing, and signing.
• Knowledge of all safety protocols in handling the product.
• Must maintain and use all protective equipment and gear.
• Keep the work area clean, neat, and well-stocked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees