Engagement Manager

Jobgether

3d•$145,000 - $190,000•Hybrid

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Engagement Manager in the United States. This role offers a high-impact opportunity to lead enterprise-level deployments of advanced AI productivity platforms, guiding customers through the entire implementation lifecycle. You will manage complex projects from pre-sale scoping to go-live, balancing commercial objectives with delivery excellence. The Engagement Manager will coordinate cross-functional teams, including technical and business stakeholders, to ensure seamless integration and adoption of AI-driven solutions. You will be responsible for defining timelines, resources, risks, and governance while translating technical complexity into actionable business insights. The role requires strategic thinking, operational discipline, and strong communication skills to drive successful outcomes in fast-paced, innovative environments. Collaboration, problem-solving, and adaptability are key to thriving in this dynamic position.

Requirements

5â8+ years of experience in project, program, or delivery management for SaaS or enterprise software.
Proven ability to work effectively across technical and business stakeholders (IT, Security, Operations, Business Owners).
Strong knowledge of software delivery methodologies (Agile/Scrum, Hybrid, Waterfall) and when to apply each.
Proficiency in project planning tools (Jira, Asana, MS Project, Wrike, Smartsheet) and collaboration platforms (Coda, Confluence, Notion, Miro).
Excellent communication, facilitation, conflict resolution, and stakeholder management skills.
Experience managing multiple concurrent, global, and distributed projects.
Consulting mindset with strong problem-solving and decision-making capabilities.
Ability to independently manage priorities, analyze complex issues, and drive results in fast-paced environments.

Nice To Haves

Technical PM experience
AI/ML/NLP/LLM solution delivery
Partner co-delivery experience
Professional certifications (PMP, PRINCE2, CSM/CSPO, SAFe)
Familiarity with APIs and cloud infrastructure (AWS/Azure/GCP).

Responsibilities

Own end-to-end engagement delivery, from pre-sale discovery to go-live and transition to Customer Success.
Lead project planning, including timelines, resourcing, dependencies, and risk management across internal and partner teams.
Act as the primary point of contact for customers, providing guidance on technical, operational, and commercial decisions.
Coordinate cross-functional teams (Onboarding, Solution Architecture, Product, Success) to ensure seamless deployment.
Manage governance, reporting, and change management, including steering committees, UAT, and post-go-live reviews.
Translate complex technical concepts into clear, actionable insights for executive stakeholders.
Track and report on deployment KPIs, milestones, and resource utilization to inform planning and continuous improvement.

Benefits

Competitive base pay with On-Target Earnings (OTE) ranging from $145,000 â $190,000 USD, depending on location.
20% commission on OTE for this role.
Excellent healthcare coverage including medical, dental, vision, mental health, and fertility benefits.
Disability and life insurance options.
401(k) or RRSP matching.
Paid parental leave, 20 days PTO, 12 paid holidays, two floating holidays, and flexible sick time.
Generous stipends for caregiving, wellness, home office, and other needs.
Annual professional development budget and growth opportunities.
Flexible remote or hybrid work arrangements.

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