Engagement Manager with Retail Pharmacy Experience

Artemis Connection•Denver, CO

36d•Remote

About The Position

Artemis Connection is a strategic management consultancy working across the for-profit, public and social sectors. We help clients around the world identify their most pressing strategic issues and we staff teams of strategy consultants to roll up their sleeves and deliver impact. We are passionate about helping innovative and entrepreneurial leaders reach their goals through a customized project-based approach, typically focused around: Bespoke Innovation, Sales, and Marketing Strategy Purpose-driven Transformation Embedded Strategy and Operations roles Our founder is Christy Johnson, an entrepreneur, educator, and former McKinsey Engagement Manager. Our advisors include HR officers, executive coaches, academics, entrepreneurs, and neuroscientists. Our team is made up of seasoned consultants, trained at organizations such as McKinsey & Company, Boston Consulting Group (BCG), Bain, Big 4 Strategy, and elite educational institutions. What makes Artemis Connection unique is the opportunity to combine this first-rate consulting experience with the flexibility that many other consulting firms don’t offer. In short, we’re a consulting firm for experienced top-tier consultants who still want to deliver exemplary value for clients but who need more flexibility in their professional and personal lives. Specifically, we’re flexible with where you want to work and how many hours you want to work – meaning no rigid expectations of being at the client every day, living in a certain city, or clocking in a full 50 hours (or more) each week, whilst still delivering exceptional results for our clients. Currently, our team members are spread across the country, engaging with clients remotely (occasionally on-site, as client needs dictate) and working varied hours (ranging from 10 hours/week to 55 hours/week). We offer market-rate compensation based on the outcomes that you deliver and the number of hours and weeks that you will be leading project work, plus bonuses for bringing in new clients. Given our flexible structure and smaller size, we tend to bring on new team members in a “trial-to-hire” capacity. In other words, we initially hire individuals as independent contractors for discrete client projects, and then, after successful projects completion and mutual determination of “fit”, we may move towards a more permanent employment arrangement. To learn more about Artemis Connection, visit http://artemisconnection.com/. Engagement Manager with Retail Pharmacy Transformation and Optimization Expertise We’re looking for candidates with experience in strategy, transformation and operations optimization in the retail pharmacy space Strategy experience with Home Health is a plus. Our ideal candidate has successfully led client engagement work at a top consulting firm and is looking to continue that work in the flexible consulting model that Artemis Connection provides. She/He is a strategic thinker, structured communicator, and excellent project manager who can navigate between managing client teams and more junior Artemis Connection team members. (As such, we’re also open to candidates with in-house strategy/operations experience, if that experience has built this consulting “toolkit” of skills).

Requirements

Minimum 3 years Consulting experience, ideally from a top-tier firm (e.g., McKinsey, BCG, Bain), though in-house strategy/operations experience also considered
Track record of thought partnering with the c-suite.
Track record of coaching clients to measurable outcomes required
Track record of coaching case teams (or sideways managing / informally influencing others) to measurable outcomes also required
Demonstrated skills in project management required, ideally in a “case team” or “client service” type of environment
Demonstrated skills in effective communication, including ability to build senior client relationships and effective case team relationships, required
Commitment to producing high-quality, client-ready work, on tight timelines, required
Orientation toward being a proactive, curious team member
Advanced proficiency in PowerPoint and Excel required, in order to coach other team members on these tools
Ability to thrive in a remote work environment, leading team members to collaborate in a way that ensures the best client and team experience
Willing to travel: some initial travel to Colorado required

Nice To Haves

Master's Degree preferred
Strategy experience with Home Health is a plus.

Responsibilities

The role of the Engagement Manager is to own the entire life cycle of a consulting engagement, leading the day-to-day work, managing teams of 1-6, managing upwards to engage ‘Principals’ or Senior Advisors on the team, and excellent at managing client relationships.
Support in proposal development for a potential project you may lead if it translates into an active project
Participate in final business development meetings with clients to ensure that the project is scoped well and that you are able to build a strong relationship with the client from the start
Identify the client’s most pressing strategic issues, develop hypotheses to prove during client engagement, and communicate (then re-communicate) these issues/hypotheses to both clients and case team members as the case evolves
Create and maintain a project team work plan to diagnose and resolve the client’s strategic issues, including data-driven analyses, client engagements, and delivery of recommendations
Ensure all client deliverables are aligned with the client, and executed in a high-quality and timely way
Manage teams of 1-6, providing regular coaching and input on their workstreams
Ensuring that team members are assigned to the highest value work, resulting in an on-budget, on-time project
Lead the day-to-day work of team members (e.g., structuring their analyses, reviewing their deliverables, providing on-the-job coaching)
Build trustworthy, transparent, and collaborative relationships with senior executives and other key contacts at client organizations
Facilitate client engagement in case team work, including organizing client meetings and workshops, making decisions with clients at key points during case, and transitioning end-of-case recommendations or implementation plan
Identify opportunities for additional client work, either through follow-on work with existing clients or through potential engagements with new clients