Engagement Health Director
About The Position
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. This resource will be responsible for owning the strategy, governance, and execution of Engagement Health (EH), a program designed to support Healthcare engagements in achieving positive outcomes for our clients and teams. This individual will partner with senior leaders to ensure complex engagements deliver strong client outcomes, contribute heavily to the design and implementation of the enterprise Engagement Delivery Excellence (EDE) initiative, and should operate with a dual healthcare/enterprise lens, independent judgment, and influence across capabilities to drive adoption and accountability.
Requirements
- 7+ years in consulting or professional services with senior leadership experience.
- Demonstrated ability to influence executives , navigate ambiguity , and proactively manage risks
- Strong analytical, communication, and executive storytelling skills.
- Advanced Microsoft 365 proficiency ; Power BI and Smartsheet experience preferred.
- Ability to adopt and champion modern tooling (analytics, dashboards, AI-assisted workflows) to scale insights and improve decision-making.
- Proven ability to lead and deliver results across multiple workstreams in a fast-paced, global enterprise, including driving change across distributed stakeholder groups
- Candidates may live anywhere in the contiguous U.S.; this is a non billable, no- travel role
- Bachelor's degree required
- US work authorization required
Responsibilities
- Engagement Delivery Excellence (EDE) Provide input and i nfluence d esign standards for the remaining EDE workstreams, including Delivery Success Forums, QA, and Post-Project Wrap-Up
- Ensure successful execution , change management, and transition to enterprise EDE processes and standards in the Healthcare Industry/Capability.
- Contribute to vision for future resourcing enterprise EDE resourcing .
- Executive Partnership & Judgment Advise Managing Directors and Principals through synthesis of engagement insights and enterprise themes.
- Exercise sound judgment in complex situations, including escalation and senior leader engagement.
- Present to executive teams at the industry, business unit, and/or capability level on themes, risks, and opportunities identified .
- Change & Enablement Drive adoption of EH practices through influence, training, clear expectations, and accountability.
- Direct continuous improvement at scale by simplifying workflows, standardizing best practices, and ensuring adoption
- Guide and partner with EH Champions, who are responsible for capturing themes and driving change within respective capabilities.
- Insights & Analytics Translate qualitative and quantitative data (e.g., QA feedback, Project Health, EH meeting discussions ) into actionable insights.
- Partner with Operations and Technology teams to deliver executive-ready reporting and dashboards.
- People & Stakeholder Leadership Lead and develop a small, high-impact team through coaching and performance management.
- Collaborate cross-functionally to embed engagement insights into delivery and talent processes
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What This Job Offers
Job Type
Full-time
Career Level
Director
