We're looking for an Engagement Marketing Manager to help accelerate customer growth by driving upsell and cross-sell revenue through impactful lifecycle programs. You'll own strategy and execution across email, in-app notifications, chat, and SMS, using these channels to deepen engagement, boost product adoption, and grow revenue from our existing customer base. This role is perfect for someone who's excited to roll up their sleeves and execute, not just ideate. You thrive in an environment where processes are evolving - someone who can take direction and run with it, but also think on their feet, problem-solve, and get things done with limited resources or perfect inputs. You'll partner closely with Product Marketing, Customer Success, Sales, and Product to align messaging, timing, and targeting - ensuring every customer touchpoint is cohesive and meaningful. At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!