Engagement Director

NTT DATA • Baton Rouge, LA

3h • $114,345 - $190,575 • Remote

About The Position

Oversees State level enterprise-wide information technology programs and projects supported by a staff of remotely distributed team members and supervisors. Develops complex solutions to business problems or customer engagements through in-depth analysis, coordination, and negotiation with key decision-makers. Develops and maintains strong relationships with state Medicaid and social services agencies. Ensures that full life cycle delivery costs are within or better than the delivery costs contracted according to the service level agreement. Develops complex solutions to business problems or customer engagements through in-depth analysis, coordination, and negotiation with key decision makers. Ensures alignment of project deliverables with business goals and compliance requirements. Coaches and develops Delivery Management leaders. Identifies opportunities for growth within the client environment. Works across the organization to effectively obtain and allocate resources and ensure on-time project and process completion. Coordinates the hiring, staffing, and maintaining a diverse and effective team.

Requirements

• Minimum of 10 years in project management and client engagement.
• Minimum of 7 years in managing large application development or implementation projects.
• Minimum of 5 years in managing agile web development or integration (SOA) projects.
• Minimum of 3 years in budgeting, business financial and P&L skills.
• Minimum of 2 years in implementation, operations, and maintenance of health care claims processing or eligibility system projects.
• Experience with Medicaid, SNAP or TANF Terminology and Federal Requirements.
• Bachelor's degree in IT, business, or a related field

Nice To Haves

• Master's degree in IT, business, or a related field preferred

Responsibilities

• Oversees State level enterprise-wide information technology programs and projects supported by a staff of remotely distributed team members and supervisors.
• Develops complex solutions to business problems or customer engagements through in-depth analysis, coordination, and negotiation with key decision-makers.
• Develops and maintains strong relationships with state Medicaid and social services agencies.
• Ensures that full life cycle delivery costs are within or better than the delivery costs contracted according to the service level agreement.
• Ensures alignment of project deliverables with business goals and compliance requirements.
• Coaches and develops Delivery Management leaders.
• Identifies opportunities for growth within the client environment.
• Works across the organization to effectively obtain and allocate resources and ensure on-time project and process completion.
• Coordinates the hiring, staffing, and maintaining a diverse and effective team.

Benefits

• This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees