Engagement Coordinator, Broadway House Women's Shelter
About The Position
Ensure the smooth day-to-day running and supervision of social services staff and services in accordance with program goals, targets, and performance outcomes and all CAMBA and program policies, procedures, and protocols. Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders. Provide direct interventions with the clients that are culturally appropriate and take into account the client’s communication styles, values and life experiences. Provide non-direct interventions that support the shelter team and increase communication between functions. Conduct and document one-on-one supervision with one or more of the following staff; Recreation Coordinator, Adult Literacy Specialist, Peer Counselors and the Employment Specialist in order to engage clients with the skills to obtain employment or enroll in vocational training programs with the ultimate goal to secure housing. Reinforce, support and integrate trauma informed care, de-escalation techniques and motivational interviewing interventions. Track and analyze incidents and assist in incident debriefings including; providing crisis management assistance, interventions, and follow up with clients who have patterns of maladaptive behaviors, and education for staff on how to manage incidents from a trauma informed perspective. Develop workshop curriculum for one or more of the following; Recreation Coordinator, Adult Literacy Specialist, Peer Counselors and Employment Specialist programming components. Develop community based resources and supports towards agency housing and engagement efforts.
Requirements
- Bachelor's degree (e. g., B.A., B.S.W.) and two years of applicable experience; Master’s Degree preferred. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy).
- May be required to become First Aid/CPR certified.
- May be required to become certified in overdose prevention.
- Obtain Train the Trainer CPI certification in Non-Violent Crisis Intervention within 90 days of hire
- Obtain NYS Peer Specialist Certification within 90 days of hire
- Bi-lingual preferred.
Responsibilities
- Ensure the smooth day-to-day running and supervision of social services staff and services in accordance with program goals, targets, and performance outcomes and all CAMBA and program policies, procedures, and protocols.
- Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders.
- Provide direct interventions with the clients that are culturally appropriate and take into account the client’s communication styles, values and life experiences.
- Provide non-direct interventions that support the shelter team and increase communication between functions.
- Conduct and document one-on-one supervision with one or more of the following staff; Recreation Coordinator, Adult Literacy Specialist, Peer Counselors and the Employment Specialist in order to engage clients with the skills to obtain employment or enroll in vocational training programs with the ultimate goal to secure housing.
- Reinforce, support and integrate trauma informed care, de-escalation techniques and motivational interviewing interventions.
- Track and analyze incidents and assist in incident debriefings including; providing crisis management assistance, interventions, and follow up with clients who have patterns of maladaptive behaviors, and education for staff on how to manage incidents from a trauma informed perspective.
- Develop workshop curriculum for one or more of the following; Recreation Coordinator, Adult Literacy Specialist, Peer Counselors and Employment Specialist programming components.
- Develop community based resources and supports towards agency housing and engagement efforts.
Benefits
- CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
