Engagement Coordinator
About The Position
As the Engagement Coordinator, you will be responsible for the development, implementation and optimization of Gas South’s strategic channel partnerships. This role will engage with partners in a variety of markets and industries to drive customer engagement and increase enrollments. This role will also drive programs and process improvements to improve the customer experience, increase sales conversion and referral enrollment opportunities. This role will represent Gas South at partner visits, festivals, trade shows and a variety of other strategic partner hospitality events. Are you a fit? A successful candidate for this role is proactive, goal-oriented, and an effective communicator. You have well-developed communication (written and verbal) and interpersonal skills, and possess the ability to communicate effectively with colleagues, stakeholders, and partners at all levels. You value diversity and build / maintain relationships based on honesty and trust.
Requirements
- Bachelor’s degree in Management, Business Administration, or related field.
- Minimum of 1-2 years relevant work or internship experience in Marketing, Sales or related field.
- Ability to build strong relationships both internally and externally.
Nice To Haves
- Ability to drive results through others, and hold others accountable
- Strong communication and presentation skills.
- Strong focus on the metrics that drive the business.
- Bilingual English-Spanish skills preferred
Responsibilities
- Manage, monitor and report sales channel performance.
- Develop and track business performance metrics.
- Support implementation of new sales channel partners processes and technologies.
- Regularly communicates program results both internally and to partners.
- Support the creation and distribution of partner communications about Gas South rates, program changes and highlights.
- Monitor customer experience through engagement efforts to ensure the customer experience alligns with Gas South standards and expectations.
- Supports planning and organizing events to promote and showcase Gas South to partner groups.
- Develop and execute program and process improvements.
Benefits
- Full medical, dental, and vision coverage
- Employer-paid life and disability coverage
- Annual employer contributions of up to 12.5% to your 401k
- Remote work options available based on business needs
- Annual performance incentive is a % of annual benchmark based on position level
- Paid four-week sabbatical every five years
- Opportunities to volunteer in the community
- Education assistance up to $5250 per year
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
