Engagement Consultant - Hybrid (CT, MA, NY or VT)

OneDigital
11d$70,000 - $80,000Hybrid

About The Position

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital. Our Newest Opportunity: Summary: The Engagement Consultant will support a book of business, derived through capacity modeling and market nuances that helps to drive growth, retention, and convergence efforts. The role will also spearhead innovative solutions, provide year-round engagement support, and serve as the point of contact for all Engagement and Education related inquiries deriving from their book of business. This role will report directly into the National Engagement and Education Practice maintaining a close partnership with local account teams. This role's effectiveness will be measured through strategic activity tracking in D365, which is tied to revenue, retention on their BOB, close ratio for finalist meeting participation, as well as anecdotal internal and external feedback.

Requirements

  • Responsive, client-focused, constantly striving to deliver for our clients through our team
  • Outstanding written and verbal communication skills
  • Exceptional analytical, problem-solving, and organizational skills
  • Strong business acumen and attention to detail
  • Exceptional relationship building skills
  • Strong understanding of all engagement solutions across all OneDigital business lines
  • Willingness to travel 30%
  • Reside in CT, MA, or NY

Nice To Haves

  • Life and Health Producers license a plus

Responsibilities

  • Manage a book of business: Effectively manage a client facing book of business and support Engagement & Education related efforts as part of a broader account team
  • Develop and execute year-round, multi-channel engagement strategies beyond open enrollment and measure success by providing utilization reporting
  • Support sales process through custom RFP support, prospect meetings, and finalist presentations in partnership with Engagement Manager
  • Increase strategic wellbeing consulting knowledge and identify opportunities to expand employee engagement as it relates to total population health and wellbeing within Education & Engagement
  • Help to drive growth, retention, and convergence efforts: Ensure both communications and population health are well represented within client meetings
  • Understand and articulate engagement and education tools, resources and solutions across business lines
  • Support Employee Value Perception Study deployments but strategically positioning the study as an opportunity to recalibrate spend and reinvest in the workforce
  • Triage market requests to appropriate resources and menu of services that helps to drive adoption of national resources and/cross departmental solutions
  • SME - Field Enablement: Develop and provide thoughtful solutions inclusive of vendor partnerships and drive innovation
  • Maintain ongoing connections with local market sales and retention leadership teams to account for all market nuances
  • Disseminate and reinforce best practices, resources, and training from the National Engagement team and through multi-channel approach aligned with market infrastructure

Benefits

  • We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.
  • You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
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