Eng 2, Engineering

ComcastDenver, CO
13d

About The Position

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for contributing in one or more areas of expertise in collaboration with various cross-functional project teams. Exercises solid knowledge of engineering skills and methodology. Applies long-term objectives and plans related to the company's technical vision to daily activity. Applies innovative solutions for engineering developmental problems that are competitive with industry and company standards with little direction. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Creates system architecture, design and specification within engineering projects and initiatives. Uses solid engineering skills and knowledge to solve moderate to difficult development problems and achieve engineering goals. Strives to achieve Company business objectives and engineering objectives in daily activity. Adheres to established company procedures and processes. Documents results of applied work processes and practical application of technical standards. Reports results to management. Works with limited supervision. Familiarizes self with company goals and strategies in order to achieve short-term goals with resolution. Strives to achieve personal goals and those set forth by management. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Requirements

  • Customer Experience (CX)
  • Network Services
  • Problem Resolution
  • Project Management
  • Bachelor's Degree
  • While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
  • 2-5 Years

Responsibilities

  • Creates system architecture, design and specification within engineering projects and initiatives.
  • Uses solid engineering skills and knowledge to solve moderate to difficult development problems and achieve engineering goals.
  • Strives to achieve Company business objectives and engineering objectives in daily activity.
  • Adheres to established company procedures and processes.
  • Documents results of applied work processes and practical application of technical standards.
  • Reports results to management.
  • Works with limited supervision.
  • Familiarizes self with company goals and strategies in order to achieve short-term goals with resolution.
  • Strives to achieve personal goals and those set forth by management.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.
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