Enforcement Officer-2

Medical University of South Carolina•Charleston, SC

About The Position

MUSC Parking Management is looking to hire Enforcement Officer to assist patients/visitors with parking when entering a parking facility, and to maintain control of the parking facility. Employee will transport patients with disabilities between a parking location and clinic/hospital. Employee will maintain a daily log book of all activities. Employee must notify supervisor regarding any information that may need further attention. Employee follows established policies and guidelines, but must be able to work independently and use good judgement in dealing with unusual or unexpected situations. Projecting a positive and professional image is essential to the success of this job. Parking Lot Attendant - Enforcement Officer To assist patients/visitors with parking when entering a parking facility, and to maintain control of the parking facility. Transports patients with disabilities between a parking location and clinic/hospital. Employee will maintain a daily log book of all activities. Employee must notify supervisor regarding any information that may need further attention. Employee follows established policies and guidelines, but must be able to work independently and use good judgement in dealing with unusual or unexpected situations. Projecting a positive and professional image is essential to the success of this job.

Requirements

A high school diploma or equivalent education.
Must demonstrate a commitment to customer service following the MUSC Excellence and Standards of Behavior guidelines.
Must be able to work well with Public Safety, Hospital Security as well as other members of the university.
Must be able to communicate well with the general public.
Must be able to give accurate directions to patients/visitors.
Must have general knowledge of the parking system and services.
Ability to obtain and maintain a valid driver’s license.
Computer literacy.
Ability to work overtime as required.
Ability to stand/walk for extended periods of time.
Ability to lift materials up to 50 lbs, unassisted.
Ability to lift, drag, pull persons to safety, weighing up to 300 lbs., assisted.
Ability to hear and recognize various sounds within noisy background areas.
Ability to maintain 20/40 vision in both eyes, corrected.
Ability to climb stairs to the top floor of any building within the institution.
Olfactory sense must be intact in order to smell unusual odors.
Ability to carry heavy objects, i.e. persons, a distance of 15 to 20 feet in emergency situations.
Ability to engage in physical confrontations with suspected offenders.
Ability to sit.

Responsibilities

Enforces parking areas by zones according to the policies and procedures set by the supervisor and approved by the Director.
Conducts space counts in employee and student lots. Checks lots for any problems such as missing or damaged signs, potholes, etc. Changes the exit code to patient/visitor gated lots as required. Raise and lower gates in an employee lot as needed.
Assists with special parking such as Commencement or guest of the President's Office. Assists with special projects related to patient/visitor parking areas. Assists with escorting dental patients to and from CODM when needed.
Participates in departmental and division-wide meetings. Checks e-mail regularly and respond promptly. Contributes ideas and information to better the daily operation of the department.

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