Energy Services Analyst
About The Position
The Energy Services Analyst plays an integral role in supporting the Energy Services team and contributing to the efficient operations of the U.S. Energy division. This entry-level position requires solid analytical and organizational skills, along with a willingness to learn and contribute to process improvement. The Energy Services Analyst assists in delivering high-quality customer and employee experiences. The Energy Services Analyst collaborates closely with various departments and stakeholders, working alongside the Energy Services Supervisor, Senior Energy Services Analysts, Marketers, Supply Managers, Business Development Managers, Suppliers, Terminal Operators, Accounting, Compliance, Rack Operations, Legal, Tax, Credit, Scheduling, BI team, and IT Services. This collaboration ensures the smooth and effective running of operations.
Requirements
- Bachelor's degree or equivalent experience.
- 0-2 years experience
- Solid analytical and organizational skills.
- Excellent interpersonal, communication, and organizational skills.
- Ability to learn and adapt quickly in a fast-paced environment.
- Collaborative mindset and the ability to work effectively in a team.
- Proficiency in Microsoft Suite, particularly Excel and Word.
- Detail-oriented with the ability to prioritize tasks effectively.
- Professional and concise written and verbal communication skills.
- Willingness to learn about the refined petroleum or energy/utilities industry.
- Ability to travel occasionally, if required.
Nice To Haves
- Familiarity with Salesforce, SharePoint, Power BI, and PetroMan software (preferred).
Responsibilities
- Share in ownership of the onboarding functions, data quality, and document retention related to US Energy agreements, including wholesale purchases/sales, retail purchases/sales, inventory, exchange, terminals, terminal throughput, pipeline tariff, railcar release, transloading, alternative solutions, and other logistics services.
- Perform the Energy Services contract management functions, including data entry, tracking key terms, rates, and end-dates, and assisting in the maintenance of contracts.
- Analyze the accuracy of billing, invoicing, and reporting related to carriers, customers, and contracts through onboarding/off-boarding of key attributes and changes.
- Resolve operational, accounting, and data integration issues by providing support to the Energy Services Supervisor and Senior Energy Services Analysts. Scope of issues related to: Operations (e.g. loading, allocations, price distribution, product cost and terminal and customer translation issues), accounting (e.g. incorrect pricing, product, terminal fees, customers, requests for BOL and guidance to credit/rebills), integration (e.g. electronic BOL, AP invoice, terminal, product and customer control)
- Participate in the creation and maintenance of processes by following Standard Operating Procedures (SOPs) related to contracts, onboarding, and maintenance.
- Collaborate with the Energy Services team in training new associates to U.S. Energy, ensuring they have the necessary tools and understanding of expectations.
- Answer the U.S. Energy 1-800 number and manage customer service email queues.
- Responsible for sending out daily pricing to contracted dealers.
- Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
- Continuously learn and develop self professionally
- Support corporate efforts for safety, government compliance, and all other company policies & procedures
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
