Bilingual Retail Sales Associate

2020 Companies•Laredo, TX

2d•Onsite

About The Position

2020 Companies is seeking a bilingual, enthusiastic, and results-driven Energy Sales Specialist to join their team. This role involves representing and promoting Reliant Energy services at retail locations, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive, passionate, and able to thrive in fast-paced environments while helping customers find suitable energy solutions. The position offers an opportunity to build a career in energy sales with paid training, uncapped commissions, and clear paths to career growth. The specialist will sell products and services in retail stores, kiosks, and/or event environments, maintaining professional interaction with customers and colleagues. They are expected to meet or exceed personal sales goals, welcome customers, assess their needs, suggest products, provide information, and help customers make selections. Accurate documentation and reporting of sales activity are also required, along with maintaining a clean and organized workstation.

Requirements

Must be fluent in both English and Spanish (able to read, write, and speak Spanish)
Strong experience in retail/event sales or event marketing
Strong communication, interpersonal, and problem-solving skills
Ability to work as part of a team and independently
Comfortable with physical task such as lifting, setup and teardown of events
Reliable transportation and willingness to travel to event locations
Flexible availability needed, including evenings, weekends, and holidays
High school diploma or equivalent
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Ability to maintain customer confidentiality

Responsibilities

Representing and promoting Reliant Energy services at retail
Engaging with customers
Driving new enrollments
Helping customers find the right energy solutions
Promote Reliant electricity plans to consumers
Help customers lower energy costs in your community
Learn to identify needs and handle objections
Build strong relationships with customers and teammates
Work together to hit goals and celebrate wins
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately