Energy Program Technician I- Mayor's Office of Children & Family Success

Baltimore City•Baltimore, MD

1d•$40,462 - $52,793•Onsite

About The Position

An Energy Program Technician I conducts intake, reviews applications to determine eligibility for energy assistance, or conducts energy conservation education workshops. Work of this class involves no supervisory duties or responsibilities. Incumbents receive moderate supervision from a technical superior. Employees in this class work a conventional workweek. Work is performed in an office where normal working conditions are encountered. Work requires minimal physical exertion.

Requirements

Have a high school diploma or GED certification from an accredited institution.
Have one year of experience in performing energy assistance, customer service, or human services work in a related field.
Have an equivalent combination of education and experience.
Knowledge of office practices and procedures.
Ability to perform basic mathematical computations such as addition, subtraction, division and multiplication.
Ability to locate and retrieve information from a variety of sources and compile data following general directions.
Ability to maintain comprehensive filing systems and confidential records.
Ability to utilize basic computer skills – email, database entry and review, reporting and locating and opening files.
Ability to deal effectively with program vendors and utility representatives, program clients, the public and co-workers.
Ability to communicate effectively orally and in writing.
Ability to conduct energy conservation workshops and demonstrations.
Ability to interpret documents and forms.
Ability to recognize and maintain confidentiality of client information and work materials.
Ability to establish effective working relationships with applicants, social service agencies and others.