Energy Operations Manager

ALCIVIA•Town of Durand, WI

5h•Onsite

About The Position

ALCIVIA is growing and looking to add a full-time Energy Operations Manager (Northern Territory) based at either our Durand, WI or Hammond, WI location. Are you looking for a company where work-life balance is respected, honest effort is rewarded, and your contribution is appreciated? You’re looking for ALCIVIA. With this position, you would receive a company vehicle. Work Setting: Onsite and In-Office. Core Work Schedule: Monday - Friday; 8:00am to 4:30pm. Pay Type: Salary, paid bi-weekly (Starting salary determined through the interview process and based on experience). Available Work Locations: This position is available to work out of either our Durand, WI or Hammond, WI location. Durand: N5453 Cooperative Ln, Durand, WI 54736. Hammond: 1770 County Rd J, Hammond, WI, 54015. Benefits: Full-time benefit eligibility begins the 1st of the month following date of hire. Medical Insurance, Health Savings Account or Health Reimbursement Account (Employer contributions for both accounts), Dental Insurance, Vision Insurance, Flexible Spending Accounts, Critical Illness Insurance, Group Accident Insurance, Group Hospital Insurance, Legal Shield, and ID Shield. 401K company match up to 6% and 100% vested day one. Paid Time Off, Paid Holidays, and Paid Volunteer Time Off. Paid Parental Leave. 100% Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Life and AD&D Insurance, Employee Assistance Program. Company-Paid Training and Development Opportunities: Tuition Reimbursement, Certifications & Licenses, and more. Company Clothing Annual Allowance. Safety Boot Allowance. ALCIVIA is a leading, member-owned agricultural and energy cooperative located in Wisconsin and serving customers in Wisconsin, Minnesota, Illinois, and Iowa. We provide expertise, service, and products in the areas of animal nutrition, energy, and grain, and have a full portfolio of options for competitive operating loans and input financing. Learn more at https://www.alcivia.com Visit our Company Social Media Accounts: Facebook and LinkedIn. Territory Coverage: This position oversees Energy operations for our Northern Territory, covering the Chippewa Valley region from Milltown, WI to Waumandee, WI.

Requirements

Bachelor’s or Associate degree preferred
Minimum of three (3) years of experience in energy operations, service, or project management
Previous supervisory experience required
Class A CDL with Hazmat endorsement required, or ability to obtain within 90 days of hire
Ability to prioritize and delegate work based on critical needs
Strong judgment and decision-making skills
Clear, compelling, and consistent communication skills
Demonstrates positive, proactive team communication
Maintains a professional, poised, and customer-focused demeanor
Leads by example in safety, professionalism, and performance
Strong computer and technology proficiency
Ability to work independently and collaboratively
Commitment to continuous learning and improvement
Strong project management capabilities
Excellent written and verbal communication skills
Strong financial and analytical skills, including cost control
Proficiency in Microsoft Outlook, Project, Excel, Word, and PowerPoint
Ability to lift at least 75 pounds
Strong commitment to workplace safety and adherence to safety protocols

Responsibilities

The Energy Operations Manager oversees and coordinates all aspects of Energy and Fuel/LP Delivery operations (Northern Territory). This includes operational planning, evaluating potential business opportunities, reviewing proposals and bookings, and ensuring efficient, safe, and customer-focused delivery services. The role provides coaching, counseling, and training to delivery and service teams to strengthen skills, performance, and engagement. This position also carries full responsibility for customer satisfaction and for the execution of delivery contracts, including cost management, labor oversight, scheduling, invoicing, and collections.
Plans, supervises, and coordinates personnel for the Energy (Fuel & LP) Delivery teams
Builds and strengthens talent, engagement, and performance within the delivery team
Oversees maintenance, repairs, and replacement of equipment
Ensures all work locations within the assigned territory are maintained in excellent condition
Performs quarterly inspections of equipment, products, and vehicles at work locations within the assigned territory, as well as products at customer sites
Maintains required documentation to ensure compliance with company, state, and federal standards
Implements and improve processes to reduce administrative data entry
Manages assigned key accounts within the portfolio
Partners closely with Administration and Delivery Driver teams to ensure smooth process flow.
Ensures safe operations at all locations and safe use of equipment in compliance with state and federal safety regulations
Identifies opportunities to utilize service and delivery resources across divisions
Maintains professional appearance standards for delivery personnel and equipment
Enhances customer service processes related to deliveries, dispatching, and follow-up
Strengthens ALCIVIA’s ability to recognize customer needs and deliver exceptional service
Implements and improves technology use for customers, employees, dispatching, communication, record-keeping, and equipment management
Collaborates with other business unit leaders to provide and receive cross-divisional support
Leads the implementation and execution of the leak check and regulator upgrade program
Establishes and manages after-hours schedules in partnership with TASCOM
Perform other duties as assigned

Benefits

Medical Insurance
Health Savings Account or Health Reimbursement Account (Employer contributions for both accounts)
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Critical Illness Insurance
Group Accident Insurance
Group Hospital Insurance
Legal Shield, and ID Shield
401K company match up to 6% and 100% vested day one
Paid Time Off
Paid Holidays
Paid Volunteer Time Off
Paid Parental Leave
Short-Term Disability
Long-Term Disability
Life and AD&D Insurance
Employee Assistance Program
Tuition Reimbursement
Certifications & Licenses
Company Clothing Annual Allowance
Safety Boot Allowance