EndPoint Technician Intern

HCPS • Harford, PA

9h • $15

About The Position

Under direct supervision, uses specialized knowledge or skills to perform hardware support and repairs.
ESSENTIAL DUTIES AND
RESPONSIBILITIES MAY
INCLUDE

These items are intended only as examples of the various types of job duties to be performed; specific position assignments will vary depending on the needs of the department. The omission of specific duties does not exclude them from the position if the work is a similar, related, or logical assignment to the position.
Investigates, analyzes, and resolves hardware, associated software, and communications problems on HCPS' endpoint systems including connected peripherals; performs hardware repairs and maintenance on a wide variety of technology-based devices.
Provides hardware technical assistance and support; troubleshoots and resolves system hardware, software, audio/video, and communications failures and conflicts.
Evaluates existing endpoint system's hardware and performs systems upgrades; based on customer or district needs, tests endpoint systems and resolves configuration conflicts and errors.
Performs other work-related duties of similar scope and complexity as assigned.

Requirements

• Must be at least 18 years of age.
• Knowledge of endpoint hardware and wired/wireless networking utilizing TCP/IP.
• Applies technical knowledge of electronics principles in determining equipment malfunctions and applies skill in restoring equipment operation.
• Able to work independently or as a member of a team.
• Excellent verbal and written communication skills; able to work effectively with a wide range of customers of diverse backgrounds and varying technical knowledge.
• Possess excellent organizational skills; able to assess priorities and plan work schedules on a day-to-day basis.
• Physically able to perform the essential functions, with or without reasonable accommodations, of the everyday responsibilities including lifting, carrying, pushing, pulling materials up to 50 pounds, and the ability to climb ladders more than 15 feet.

Responsibilities

• Investigates, analyzes, and resolves hardware, associated software, and communications problems on HCPS' endpoint systems including connected peripherals; performs hardware repairs and maintenance on a wide variety of technology-based devices.
• Provides hardware technical assistance and support; troubleshoots and resolves system hardware, software, audio/video, and communications failures and conflicts.
• Evaluates existing endpoint system's hardware and performs systems upgrades; based on customer or district needs, tests endpoint systems and resolves configuration conflicts and errors.
• Performs other work-related duties of similar scope and complexity as assigned.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed