STUDENT-Endpoint Systems Technician Student Employee - A
About The Position
The I.T. & A. Endpoint Team is looking for technicians excited to learn and grow in their technical skills! We recommend basic computer literacy and troubleshooting knowledge; however, no previous experience is required for this position. In this role, you will assist faculty, staff, and students with their software and hardware troubleshooting and maintenance on college-owned computers. The Endpoint Technician Student Team is committed to building and maintaining a diverse, equitable, and inclusive workplace for all students to learn and grow their professional skills. We encourage all interested students to apply regardless of their experience, race, gender/gender identity, or physical/mental ability.
Nice To Haves
- Advanced knowledge of Windows and Macintosh platforms
- Knowledge of Microsoft Office, Zoom, and other Workplace Applications
- Knowledge in computer hardware, software and networking
- Good customer service skills
- Ability to work independently
- Ability to troubleshoot problems in front of users
- Ability to remain calm under pressure
Responsibilities
- Assist the team with equipment moves, removals, and adjustments.
- Assist with computer replacement and deployment
- Assist clients with basic computer issues/skills as needed
- Troubleshoot and fix hardware and software issues with computer equipment and accessories
- Help maintain the college’s computer inventory
- Utilize Teams, Excel, and other Microsoft Office Products for communication and record keeping
- Utilize our ticketing system to communicate and track work for clients
- Visit Computer Labs and client offices to assist with technical issues
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
