Endpoint Engineering Services (Cyber IT Business Process Engineer III)

The company•San Antonio, TX

About The Position

Koniag Data Solutions, a Koniag Government Services company, is seeking an Endpoint Engineering Services (Cyber IT Business Process Engineer III) to support KDS at Joint Base, San Antonio, TX. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Essential Functions, Responsibilities & Duties may include, but are not limited to: Provides advanced expertise and leadership in endpoint engineering and management services for the Defense Health Agency's extensive and diverse IT infrastructure. Serves as a key specialist responsible for designing, implementing, and optimizing endpoint management solutions across DHA's global network of military hospitals, medical clinics, and dental clinics. Leads the development and implementation of comprehensive endpoint engineering strategies that align with DoD cybersecurity requirements, Risk Management Framework (RMF), NIST guidelines, and various DoD strategies including Zero Trust, ICAM, and Digital Modernization. Ensures these strategies are effectively implemented across approximately 250,000 end-user devices, including desktops, laptops, mobile devices, and medical equipment. Designs and oversees the implementation of advanced endpoint management architectures, including mobile device management (MDM), enterprise mobility management (EMM), and unified endpoint management (UEM) solutions. Ensures seamless integration of these systems with DHA's existing IT infrastructure and security controls. Develops and implements robust endpoint security measures, including endpoint detection and response (EDR), advanced threat protection, data loss prevention (DLP), and encryption technologies. Ensures that all endpoints maintain a strong security posture against evolving cyber threats. Leads initiatives to standardize and optimize endpoint configurations across the DHA network, developing and maintaining secure baseline configurations for various device types and use cases. Implements automated processes for configuration management and compliance checking. Collaborates with cybersecurity teams to integrate endpoint management solutions with broader security operations, including security information and event management (SIEM) systems, vulnerability management platforms, and incident response workflows. Oversee the implementation and management of patch management processes for all endpoints, ensuring timely application of security updates and maintaining compliance with DoD security standards. Develops and implements strategies for secure remote access and telework capabilities, ensuring that off-site endpoints maintain the same level of security and compliance as on-premises devices. Leads efforts to automate endpoint management processes, developing scripts and leveraging AI and machine learning technologies to enhance efficiency, reduce human error, and improve security in endpoint-related operations. Provides expert guidance on endpoint engineering best practices to IT and security teams across DHA. Develops and delivers training programs to ensure all relevant personnel understand and adhere to established endpoint management policies and procedures. Collaborates with clinical engineering teams to develop secure management strategies for medical devices and other specialized endpoints, balancing security requirements with clinical functionality and regulatory compliance. Generates regular reports on the state of endpoint management within DHA, including metrics on device compliance, security incidents, and operational efficiency. Presents findings and recommendations to leadership for continuous improvement. Stays abreast of emerging technologies and methodologies in endpoint engineering, particularly those relevant to large-scale, complex healthcare IT environments. Recommends and implements improvements to enhance security, user experience, and operational efficiency.

Requirements

Master's degree in Computer Science, Cybersecurity, Information Systems, or a related field.
Relevant certifications (e.g., CISSP, CISM, CompTIA Security+, or equivalent) are required.
8-10 years of experience in endpoint engineering and management, with at least 5 years focused on large-scale, complex environments.
Should have demonstrable experience in implementing and managing comprehensive endpoint management solutions, preferably in military or healthcare settings.
Familiarity with DoD security regulations and endpoint management frameworks is essential.
Ability to obtain a Public Trust

Nice To Haves

Endpoint management-specific certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, VMware Certified Professional - Digital Workspace) are highly desirable.

Responsibilities

Provides advanced expertise and leadership in endpoint engineering and management services for the Defense Health Agency's extensive and diverse IT infrastructure.
Serves as a key specialist responsible for designing, implementing, and optimizing endpoint management solutions across DHA's global network of military hospitals, medical clinics, and dental clinics.
Leads the development and implementation of comprehensive endpoint engineering strategies that align with DoD cybersecurity requirements, Risk Management Framework (RMF), NIST guidelines, and various DoD strategies including Zero Trust, ICAM, and Digital Modernization.
Ensures these strategies are effectively implemented across approximately 250,000 end-user devices, including desktops, laptops, mobile devices, and medical equipment.
Designs and oversees the implementation of advanced endpoint management architectures, including mobile device management (MDM), enterprise mobility management (EMM), and unified endpoint management (UEM) solutions.
Ensures seamless integration of these systems with DHA's existing IT infrastructure and security controls.
Develops and implements robust endpoint security measures, including endpoint detection and response (EDR), advanced threat protection, data loss prevention (DLP), and encryption technologies.
Ensures that all endpoints maintain a strong security posture against evolving cyber threats.
Leads initiatives to standardize and optimize endpoint configurations across the DHA network, developing and maintaining secure baseline configurations for various device types and use cases.
Implements automated processes for configuration management and compliance checking.
Collaborates with cybersecurity teams to integrate endpoint management solutions with broader security operations, including security information and event management (SIEM) systems, vulnerability management platforms, and incident response workflows.
Oversee the implementation and management of patch management processes for all endpoints, ensuring timely application of security updates and maintaining compliance with DoD security standards.
Develops and implements strategies for secure remote access and telework capabilities, ensuring that off-site endpoints maintain the same level of security and compliance as on-premises devices.
Leads efforts to automate endpoint management processes, developing scripts and leveraging AI and machine learning technologies to enhance efficiency, reduce human error, and improve security in endpoint-related operations.
Provides expert guidance on endpoint engineering best practices to IT and security teams across DHA.
Develops and delivers training programs to ensure all relevant personnel understand and adhere to established endpoint management policies and procedures.
Collaborates with clinical engineering teams to develop secure management strategies for medical devices and other specialized endpoints, balancing security requirements with clinical functionality and regulatory compliance.
Generates regular reports on the state of endpoint management within DHA, including metrics on device compliance, security incidents, and operational efficiency.
Presents findings and recommendations to leadership for continuous improvement.
Stays abreast of emerging technologies and methodologies in endpoint engineering, particularly those relevant to large-scale, complex healthcare IT environments.
Recommends and implements improvements to enhance security, user experience, and operational efficiency.