Business Process Analyst, IT

Mosaic • Omaha, NE

2d

About The Position

At Mosaic, we are relentlessly pursuing opportunities that empower people. We are looking for a strategic-minded Business Process Analyst to join our Information Technology team and serve as a vital link between our business goals and operational excellence.

If you have a passion for solving complex puzzles, reducing waste, and driving meaningful change through process optimization, we want to hear from you.

As a key leader in driving organizational efficiency, you will act as a strategic partner to our business units. Your work will directly enhance how we support our community by:

Requirements

• Experience: At least 3 years in a business process analyst or process improvement role.
• Education: A Bachelor's Degree in Business Administration, Information Systems, or a related field.
• Technical Savvy: High proficiency in process mapping tools (Visio, Lucidchart, Miro) and a solid understanding of SDLC (Agile/Waterfall).
• Strategic Mindset: Exceptional analytical skills and the ability to translate complex concepts into actionable plans.
• Communication Skills: Superior verbal and written skills, with the ability to facilitate workshops and build consensus among diverse stakeholders.

Nice To Haves

• CBAP, Lean, or Six Sigma Green/Black Belt certifications are highly valued.

Responsibilities

• Analyzing & Designing: Leading "as-is" analysis and designing "to-be" processes using BPMN standards to align with our strategic goals.
• Driving Innovation: Utilizing Lean and Six Sigma methodologies to foster a culture of operational excellence and sustainable change.
• Collaborating Across Teams: Partnering with senior stakeholders, IT teams, and developers to ensure technical solutions meet real-world business needs.
• Measuring Success: Defining and monitoring KPIs to track the tangible impact of your process improvements.
• Empowering Others: Developing training materials and change management strategies to ensure smooth adoption of new systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level