End User Computing Engineer

Cherokee Nation Businesses•Tulsa, OK

17h

About The Position

The End User Computing Engineer is responsible for the architecture, implementation, and ongoing support of desktop and mobile computing environments across the organization. This role focuses on maintaining system integrity through patching, upgrades, and security best practices while delivering a seamless end-user experience. The engineer partners with internal teams to deploy new technologies, optimize system performance, and ensure compliance with organizational and regulatory standards. This position also plays a key role in automation initiatives, system integrations, and supporting cloud-based services such as Azure and Microsoft 365.

Requirements

Bachelor’s degree in Information Technology or related field
2–3 years of experience in a large-scale IT environment with Microsoft infrastructure
Experience with mobile device management, security patching, and VDI environments required
Experience supporting Microsoft 365 (Office, Teams, SharePoint, Power BI) required
Experience with hybrid Azure and multi-forest Active Directory environments required
Strong knowledge of client infrastructure, system administration, virtualization, and automation strategies
Proficiency with Microsoft technologies including Azure, Intune, MECM, WSUS, Active Directory, Group Policy, and VMware
Experience with scripting languages such as PowerShell and JavaScript
Knowledge of software packaging and deployment strategies
Strong analytical, troubleshooting, and problem-solving skills
Excellent communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Ability to obtain and maintain required gaming license and valid driver’s license

Nice To Haves

Experience in Tribal and commercial gaming environments preferred
Relevant certifications (e.g., Microsoft, Azure Administrator, Endpoint Manager) preferred

Responsibilities

Design, implement, and maintain end-user computing environments, including desktop imaging and system configurations
Plan and execute system upgrades, patches, and enhancements across Windows operating systems
Provide advanced troubleshooting and resolution for workstations, servers, and related systems
Oversee software maintenance, including installations, updates, and security patching
Manage and support Microsoft Endpoint Management tools (MECM, Intune) and mobile device management for iOS and Android
Develop and deploy software packages; provide training and guidance to end-users and team members
Maintain and enhance Microsoft 365 and Azure environments to support productivity and collaboration
Implement security measures, vulnerability remediation, and compliance standards across systems
Support and manage Virtual Desktop Infrastructure (VDI) solutions
Create and maintain system documentation, policies, and OS security configurations
Participate in project planning and system integration initiatives
Provide technical support through multiple channels (email, phone, in-person)
Lead or guide team members on technical projects and initiatives