Encore Staff Pharmacist

The Cigna Group

About The Position

The job profile for this position is Encore, which is a Band 1 Professional Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Please note this role is open to Cigna Group retirees only. POSITION SUMMARY The Staff Pharmacist interprets physicians’ prescriptions, contacts doctors or other prescribers and/or patients to verify information on prescriptions and expedite processing of order. This position is responsible for dispensing medications within corporate and regulatory guidelines. The Staff Pharmacist will track order status and outstanding issues as well as consult with patients regarding the use of medications and potential drug interactions. This individual may take calls from clients regarding orders or clarification, maintain daily production, quality and service levels, vary work priorities and activities to accommodate business needs.

Requirements

Registered pharmacist, in good standing in the state
A degree in pharmacy (PharmD or BS)
Experience working in a pharmacy setting, preferably with mail order or similar experience
Knowledge of pharmacy laws and regulations
Strong focus on customer service, quality and accuracy
Ability to read and interpret prescriptions
Detail-oriented with strong organizational skills
Excellent oral and written communication skills
Ability to adapt in a dynamic work environment
Ability to learn quickly, solve problems and make decisions in a timely fashion
Able to work under pressure and to meet tight deadlines
Be compliant with the work from home policy which includes but is not limited to conducting business in a private area where others are not present located to ensure that company and patient information is kept confidential
Knowledge of Microsoft Office software (Outlook, Word, Excel and PowerPoint)
Must be able to work scheduled shifts
Ability to successfully complete Express Scripts’ required training program
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

Knowledge of Pharmacy Benefits Management Industry/Managed care industry is an asset

Responsibilities

Interpret physicians’ or prescribers’ prescriptions. Contact doctors and/or patients to verify information on prescriptions such as drug strength, prescription sig., and drug name in order to expedite processing of orders. Verify and confirm validity of controlled substances.
Verify prescription information entered in the system by data entry or order entry. Contact physicians for new and/or transfer authorization. Work with physicians to convert prescriptions to generic or preferred drugs whenever possible.
Consult with patients regarding the use of medications and potential drug interactions.
Accurately and efficiently processing prescription orders received through mail or electronic channels.
Conducting thorough reviews of incoming prescriptions for accuracy, completeness, and potential drug interactions.
Providing medication counseling and addressing patient inquiries regarding drug usage, side effects, and precautions.
Collaborating with healthcare providers to resolve any prescription-related issues.
Adhering to all applicable legal and regulatory requirements, including pharmacy laws and privacy guidelines.
Participating in quality assurance programs and continuous improvement initiatives.
Staying updated on new medications, pharmaceutical regulations, and industry developments.
Additional duties as assigned by leadership.