Enablement Strategist

EverTrue

15h • $80,000 - $90,000 • Remote

About The Position

EverTrue is the leading advancement intelligence and donor engagement platform, empowering educational institutions and non-profit organizations to build stronger relationships and achieve outstanding fundraising results. Our platform continuously evolves, integrating innovative solutions to help advancement professionals effectively identify, prioritize, and manage prospects, engage supporters, and track progress. Hundreds of organizations rely on EverTrue to grow giving. We are a fun, smart, mission-driven team passionate about the work we do.
What truly drives us? It's our mission: to equip fundraising teams with the insights and tools to turn every donor interaction into a lasting relationship—leading to stronger connections and greater giving. And our vision? It's to create a world where every fundraiser has the tools to engage, retain, and grow generosity at every level, ensuring no donor is overlooked. When you join EverTrue, you're not just taking a job; you're becoming part of a movement to empower fundraisers and make a real difference in the world.
We believe in your potential. We know that no candidate perfectly matches every qualification. If you're excited about this role and meet most of our requirements, please apply! We're eager to support your growth and development within our team.
EverTrue is an equal opportunity employer. We're deeply committed to building a workplace that celebrates diversity, equity, and inclusion for all, ensuring every applicant and employee is treated fairly. We embrace DEI because we know it enhances engagement, satisfaction, and partnerships, making us all stronger together.

Requirements

• You have proven experience delivering training and strategic enablement content in a B2B SaaS environment, with an understanding of the full customer lifecycle, including onboarding, adoption, and retention.
• You’re a collaborative, self-motivated educator who enjoys turning complex product concepts into clear, strategic, and actionable learning experiences for both customers and internal teams.
• You enjoy learning new technologies and helping others understand how to use them effectively and confidently.
• You’re comfortable working independently while also collaborating closely across teams.
• You’re able to communicate technical concepts clearly to non-technical customer audiences.
• You have experience designing and delivering training programs for a range of audiences, including internal colleagues and external customers.
• You’re a strong professional writer, with the ability to develop clear, outcome-driven messaging and strategic narratives for customer-facing use cases.
• You thrive in fast-paced environments that require multitasking, strong time management, problem solving, and attention to detail.
• You bring excellent written, verbal, and presentation skills.

Nice To Haves

• Experience with copywriting or content management is a plus.

Responsibilities

• Own product enablement and adoption initiatives across the EverTrue portfolio, supporting both customers and internal teams in maximizing value.
• Design and deliver a scalable train-the-trainer program for Customer Success, Sales, and Support.
• Create and maintain adoption-focused enablement content, including use case decks, best practices, implementation guidance, and feature resources.
• Partner with Product, Marketing, and Customer Success to design and co-host customer-facing webinars focused on product value and best practices.
• Deliver multi-channel enablement experiences that drive adoption, including live sessions, on-demand learning, in-app guidance, and video content.
• Manage the enablement roadmap and content lifecycle, aligning materials to product launches and evolving business priorities.
• Stay closely aligned with product updates, quickly creating or refreshing enablement content as features evolve.
• Use customer feedback and usage data to measure enablement impact and drive continuous improvement.
• Leverage AI tools and existing resources to streamline content creation and improve efficiency.
• Act as a trusted advocate for customers and internal teams.

Benefits

• A base salary range of $80K - $90K.
• A 2.5% bonus plan based on company performance.
• We cover 80% of your premium for medical, dental, and vision insurance.
• We offer a 401k match of up to 3% to support your financial future.
• A remote-first environment for flexible work.
• Generous paid time off throughout the year.
• Investment in your professional growth and development.
• Opportunities to connect with colleagues both in-person and virtually.
• The unique chance to contribute to the non-profits and educational institutions you care about, aligning your work with your passions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed