Enablement Operations Senior Associate

Datadog•New York City, NY

18h•Hybrid

About The Position

The Team: Our Go-to-Market (GTM) Enablement & Business Value team plays an integral part in connecting our go-to-market approach to customer value. We’re interdisciplinary thinkers leveraging diverse business backgrounds in engineering, education, management consulting, business operations (and more!) to define, manage and measure Datadog’s global go-to-market motion. We empower all of Datadog’s customer-facing teams with the right training, skills, and tools at the right time in order to maximize their ability to drive Datadog’s next phase of growth. The Opportunity: At Datadog, the Senior Associate, Enablement Systems plays a critical role on the Enablement Operations team, supporting our global Go-to-Market (GTM) Enablement & Business Value function. This role is responsible for configuring, maintaining, and evolving our enablement systems and tool stack, with a strong focus on automation, scalability, and operational efficiency. In this role, you will partner closely with GTM Enablement stakeholders, as well as Sales Operations, RevOps, Internal Analytics, IT, and Sales & Technical Solutions teams, to design and deliver scalable, system-driven solutions that reduce manual effort and accelerate enablement impact across Sales and Technical teams. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Requirements

BS or MS in Computer Science, Engineering, or a related technical field (or equivalent practical experience)
5+ years of experience building automation, internal tools, or workflow systems in a production environment
Strong programming skills in one or more of the following: Python, SQL, JavaScript, or similar languages
Hands-on experience working with APIs, system integrations, and cross-platform workflows
Experience with databases, data pipelines, analytics tools, or BI/reporting systems
Experience with LMS, Sales Recording, or Enablement platforms
Familiarity with automation platforms, low-code/no-code tools, or workflow orchestration frameworks (e.g., Zapier, Workato)
Experience applying AI/ML or LLM-based tools in practical business workflows (prompting, evaluation, guardrails, integration into systems)
Strong problem-solving skills and comfort working with ambiguous or loosely defined requirements
Strong communication skills. Ability to communicate technical concepts clearly to non-technical stakeholders and influence cross-functional partners

Responsibilities

Identify, design, and automate manual, repetitive, and error-prone enablement workflows across Sales Enablement, Technical Enablement, and GTM teams
Build and own end-to-end automated workflows across systems, including data pipelines, reporting, alerts, integrations, and lifecycle automations
Design and implement AI-powered tooling to support GTM teams (e.g., content discovery, learning reinforcement, deal support, coaching insights, enablement analytics)
Configure, administer, integrate, and onboard new enablement and GTM tools , ensuring seamless adoption and measurable business impact
Partner closely with Enablement, Sales Ops, RevOps, IT, Data, and Product teams to translate business workflows into scalable technical solutions
Act as a technical owner for enablement systems , ensuring reliability, security, scalability, and ease of use
Reduce technical debt by modernizing legacy workflows, simplifying system sprawl, and proactively improving existing automations
Establish best practices for documentation, testing, monitoring, and support of enablement tooling
Measure and communicate impact through metrics such as time saved, headcount avoided, adoption, and enablement effectiveness
Conduct ad-hoc GTM enablement owned systems reporting
Complete data entry tasks (migrate records between systems, upload data, mass data changes via API or system upload)
Assist broader GTM Enablement team in content creation, configuration, net new use case builds leveraging toolstack

Benefits

Continuous career development and pathing opportunities for internal mobility
Intra-departmental mentor and buddy program for in-house networking
An inclusive company culture, ability to join our Community Guilds
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Free global mental health benefit through Spring Health
Generous global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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