Enablement Manager

Apollo.io

2d•$68,000 - $96,000

About The Position

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Role Overview Apollo is expanding rapidly, and our global service teams need a leader who knows how to build capability, confidence, and performance at scale. The GTM Service Enablement Manager leads the team responsible for new hire training, everboarding, and ongoing coaching for Support, Onboarding, and Care. This role focuses on developing the humans who deliver training and creating the systems that ensure every employee, in every site, is prepared to deliver a Best in Class customer experience. You do not need a long background in enablement. You DO need strong leadership instincts, coaching skills, operational savvy, and a willingness to learn the enablement discipline quickly. Travel is a meaningful part of the work, including Mexico, the Philippines, and other locations as needed. Being present in-person with frontline trainers, leaders, and new hires is essential to elevating performance and consistency across sites.

Requirements

4–7 years in leadership, training, enablement, service operations, or people development roles
Experience developing individuals and teams through coaching and structured feedback
Strong facilitation and communication skills
Experience building processes and systems in fast-moving environments
Comfortable traveling globally 10–12 weeks per year