Enablement Communications & Events Coordinator Intern

Okta • Chicago, IL

5h • Hybrid

About The Position

The Enablement Communications Coordinator Intern will be a crucial support member for the Enablement Team. This role is essential for maintaining clear, consistent, and timely internal communications across the organization, specifically focusing on go-to-market and product enablement initiatives. The intern will be responsible for drafting communications, managing key internal support channels, and ensuring the smooth logistical execution of live enablement sessions for internal audiences.

Requirements

• Strong Written Communication: Ability to draft, edit, and proofread professional internal content including newsletters, Slack announcements, and email updates.
• Logistical Coordination: Proficiency in managing the end-to-end logistics for virtual events, such as setting up webinars, handling registrations, and distributing post-session materials.
• Technical & AI Proficiency: Comfort with internal communication tools (Slack, email) and virtual meeting platforms, combined with the ability to leverage generative AI to streamline content creation and workflow efficiency.
• Organizational Skills: High attention to detail for maintaining a cross-functional calendar of events and ensuring visibility across multiple post-sales teams.
• Data Collection & Reporting: Ability to gather feedback on communication effectiveness and compile basic reports on attendance and channel engagement.
• Time Management: Capability to manage multiple deadlines, from scheduling time-sensitive announcements to providing live support during training workshops.

Responsibilities

• Internal Communications: Drafting, editing, and scheduling internal enablement communications (e.g., newsletters, email announcements, Slack posts) related to new learning launches, training events, and resource availability.
• Channel Management: Monitoring and managing the "Ask Enablement" internal Slack channel, providing initial triage, answering common questions, and routing complex inquiries to the appropriate team members.
• Logistical Support: Providing pre-session, live, and post-session logistical support for enablement webinars, workshops, and training events, including setting up virtual meeting spaces, managing attendee registration, and distributing follow-up materials.
• Calendar Management: Maintain a calendar of events across the post sales’ teams to ensure visibility across all enablement business partners
• Feedback & Reporting: Gathering feedback on communication effectiveness and enablement session logistics, and assisting with basic reporting on channel activity and session attendance.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees