EMT Intake Coordinator

LCMC Health • New Orleans, LA

47d

About The Position

The EMT Intake Coordinator plays a crucial role in coordinating and managing adult transfer requests across LCMC Health facilities. This position requires strong problem-solving and critical thinking abilities, coupled with exceptional customer service skills, to ensure seamless communication and coordination between medical teams. Serving as a key liaison, the EMT Intake Coordinator applies clinical expertise to guide placement decisions. Additionally, this professional assists in coordinating patient transportation at designated LCMC Health hospitals, ensuring efficient and timely transfers.

Requirements

• Licensed EMT, NREMT, EMR in the State of Louisiana.
• Minimum Required: 3 years medical field experience as an EMT, Paramedic, NREMT, or with Electronic Medical Record (EMR) experience.
• Knowledge of Behavioral Health with high level critical thinking ability.
• Exhibits excellent customer relationship skills including telephone and personal communication with all customer groups (physicians, administrators, nurses, case managers, and other team members).
• Proficient in hospital computer systems for accurate data collection, monitoring and evaluation

Nice To Haves

• Critical care and/or emergency, behavioral Health, or patient care technician experience.

Responsibilities

• Acts as the primary coordinator for managing the transfer of patients to and from LCMC facilities, including arranging or assisting with transportation logistics.
• Ensures clear and timely communication with all relevant parties, including attending/accepting physicians, nurses, receiving facility, and the referring facility.
• Collaborates with physicians, nursing staff, and receiving facilities to ensure the optimal placement of patients based on clinical assessments.
• Utilizes strong problem-solving skills to ensure patient safety and satisfaction, working collaboratively with the referral healthcare team to secure the most appropriate placement.
• Maintains efficient and timely communication with physicians to streamline patient transfers.
• Leverages clinical experience to gather accurate information for the safe, appropriate, and timely assignment of beds for patients.
• Accurately and efficiently documents, tracks, and coordinates hospital transfers and bed assignments in EPIC.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed