EMT Dispatcher

CommonSpirit Health • Bryan, TX

18d

About The Position

EMS Dispatcher provides ambulances with necessary response information for emergency, non-emergency and routine medical transports (Wheelchair Van). Receives requests for services via radio or telephone and operates a computerized automated dispatch system proficiently and will maintain positive interaction with hospital staff, public and other agencies .

Requirements

• High school diploma or equivalent (GED)
• BLS – 14 day grace
• Emergency Medical Dispatch through IAED – 6 months grace

Responsibilities

• Assures proper utilization of vehicular resources to assure prompt completion of requests for services.
• Inspects communication equipment for operational requirements, repairs equipment within scope of abilities, reports needed maintenance and/or deficiencies to relief and supervisor.
• Receives and enters call/patient information into computerized dispatch system.
• Provides dispatch accountability for all services (Ambulance, Wheelchair Van & Support Vehicle) during assigned shift, auditing daily CAD log to reflect ePRC to assure completion of data.
• Maintains proficiency in Communications computer software required for daily operations.
• Consults with Billing Coordinator referencing necessary pre-transport screening patient information, Medicare and Medicaid Laws/Guidelines updates, and other contractual obligations for services.
• Provides proper utilization of radio and telephone equipment being courteous, proper modulation, prompt paging of staff, routing telephone calls to proper locations, or takes an accurate written message.
• Capable of establishing priorities according to relative importance and deadlines; set goals; and manages time efficiently.
• Checks MediTech and other information devices routinely during each shift of duty.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees