EMS Operations Scheduler

Ardent Health Services • Tyler, TX

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About The Position

Join our team as a PRN, EMS Operations Scheduler in Tyler, TX. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: UT Health East Texas EMS/AIR 1 has more than 65 ambulances, three active helicopters and one helicopter in reserve strategically located across the region and emergency teams provide rapid access to care.

Requirements

• High School Diploma or GED.
• Ability to operate a personal computer with window software applications.
• Attention to detail ensuring compliance with labor laws and fatigue rules.
• Collaborating with manager and employee to resolve scheduling conflicts
• Comfortable working in fast-paced, dynamic environments.

Nice To Haves

• Associate or bachelor’s degree in business administration, Human Resources, Healthcare Administration, or a related field.
• 1-3 years of experience in workforce scheduling, timekeeping, or HRIS systems.
• Prior experience in platforms such as UKG Dimensions, UKG Ready, or UKG Pro WFM is highly desirable.

Responsibilities

• The EMS Scheduler is responsible for coordinating and maintaining system-wide scheduling for full-time, swing, and PRN personnel.
• This role ensures optimal shift coverage by managing schedule revisions and filling open shifts resulting from illness, injury, vacation, holidays, continuing education, personal time off, or administrative leave.
• The Scheduler plays a key role in maintaining operational readiness by determining daily and long-term coverage requirements and managing the efficient use of unit hours.
• The EMS Scheduler is accountable for completing all assigned payroll responsibilities for each pay period, ensuring accurate and timely processing.
• This position requires strong organizational skills, attention to detail, and the ability to work collaboratively with leadership and field staff to support workforce needs and compliance with staffing policies.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees