EMS Operations Manager

Medical Express Ambulance Service•Chicago, IL

About The Position

EMS Operations Manager Exciting Opportunity: Join Our Team as an EMS Manager at MedEx Ambulance! MedEx Ambulance is currently seeking applications for EMS Managers to help oversee our daily operations. Join Chicagoland’s award-winning ambulance service and become a part of our EMS team. We utilized the newest equipment and latest technology, providing emergency and non-emergency care. Our paramedics are eligible for tuition assistance/reimbursement and paid advancement opportunities such as Critical Care training! THE MEDEX DIFFERENCE: We believe EMS professionals deserve to use the best equipment available. Our box-style (Type III) ambulances utilize state-of-the-art technology, including the Stryker Power-LOAD system & Zoll X-Series cardiac monitors. MedEx was the first ambulance service in the country to use telemedicine as an ambulance provider With a fleet of over 80 vehicles, MedEx utilizes ALS, BLS, & Critical Care/RN ambulances, Paramedic Chase Cars, Supervisor Response Vehicles, and service cars. MedEx services hundreds of outstanding healthcare facilities throughout the Chicagoland area, including Lurie Children’s Hospital, University of Chicago Medicine, UI Health, and Swedish Hospital - a part of NorthShore University HealthSystem Can you help us grow? MedEx has delivered unrivaled emergency medical services for over 25 years and is widely recognized as an industry leader! We’re adding top-tier talent to our team of highly skilled and dedicated EMS professionals. Help us continue to provide world-class service for our patients, customers, and clients.

Requirements

State-licensed Paramedic (Required)
Must be able to perform all essential job functions.
Must complete a pre-employment screening
Must complete EMS System Entry

Nice To Haves

Nationally Registered Paramedic (Preferred)
Highly desirable: ACLS, PALS, PEPP, ITLS/PHTLS

Responsibilities

Responsible for supervision of field personnel
Responding to incidents in the field.
Handling customer/patient complaints.
Upholding the rules and regulations set forth by the MedEx employee handbook.
Perform all necessary station duties to ensure a well-stocked fleet of vehicles.
Providing technical assistance and outreach to our service providers
Working directly with the hospital discharge teams to ensure transports are scheduled and completed on time.
Working on site to ensure the patient is ready for discharge.
Assisting crews on-site to maintain a safe working environment.
Developing and maintaining quality assurance and improvement processes
Assisting with billing inquiries
Providing technical assistance and outreach to our service providers