EMS Data Analyst

MONTGOMERY COUNTY HOSPITAL DISTRICT•Conroe, TX

4d•$66,576 - $86,129•Onsite

About The Position

The EMS Data Analyst transforms raw data into clear, actionable information that supports data-driven decisions across the organization. This role involves acquiring and validating data from multiple sources, generating routine and ad-hoc reports, identifying and correcting data or code issues, and helping ensure databases remain accurate, organized, and optimized. The position functions in an office environment as part of a collaborative, multidisciplinary team. The EMS Data Analyst must be proficient in Microsoft Excel, visual analytics platforms, SQL-based databases, and statistical software. Strong organizational skills, analytical thinking, attention to detail, and the ability to work effectively within a team setting are essential. This position requires the abilities to design, implement, and improve efficiency of data pipelines, data structures, and electronic process workflows. At MCHD, the EMS Data Analyst will provide support for mission-critical analytic systems utilized throughout EMS operations. This includes frequent coordination with EMS Operations, Radio, ALARM, DCS, Materials Management, and Fleet. The analyst will also assist other departments as needed. Key responsibilities include documenting reporting processes, maintaining version histories for continuity and succession planning, supporting the development of custom interfaces, and producing specialized and ad-hoc data reports for EMS and Clinical leadership.

Requirements

High School diploma or GED required, Associate’s degree or higher preferred
Experience in healthcare preferred
Education or equivalent experience in data analytics
Proficient typing skills – 40 WPM
Knowledge of HIPAA
2 years of experience with Microsoft Office Products
Basic education in SQL or equivalent experience required.
Proficient word processing, database, and spreadsheet skills required.
Basic email and internet skills required
Current Texas Driver’s License
Remain insurable by the current insurance vendor of MCHD
NIMS 100 and 200 certifications

Nice To Haves

Microsoft SQL server database experience preferred.
Tableau experience preferred

Responsibilities

Designs, tests, creates, and modifies reports, analytics, statistical analyses, and data infrastructure to support the needs of the District.
Designs, tests, creates, and modifies custom interfaces with the software systems used by EMS, Alarm, Fleet, Clinical, Billing, and other MCHD departments as needed. Works with these departments as part of the project management process, data reporting, and performance improvement.
Works with SQL databases to optimize data pipelines and custom ETL processes to support data reporting and interoperability between disparate systems.
Provides support for all software systems described above and below
Develops and delivers documentation, user training, and presentations on software systems, changes, and upgrades.
Assists in ensuring compliancy of data submissions to regulatory and external vendors such as but not limited to EMS Survey
Creates custom and ad-hoc reports and conducts analysis of MCHD operations reporting including validation of accuracy and integrity of reported information.
Creates and maintains documentation of processes to ensure continuous operation of software, reporting, and workflows.
Maintain thorough change logs of edits made to software to ensure documentation exists for all approved changes made to software platforms.
Ensures all changes to custom code are appropriately documented in the code repository.
Reviews information to identify and interpret any patterns or useful trends in complex data sets.
Supports MCHD in providing excellent customer service to both internal and external customers.
Complies with all MCHD IT policies as well as applicable local, state, and federal laws.
Occasionally works special hours for outages, major installation projects, upgrades, or disaster operations.
Performs other related duties, as assigned or needed.