The EMS Operations Director oversees EMS Operations, to include- ALS/BLS/SCT, Communications, Emergency Management/Preparedness, NJ EMS TaskForce, and operational HR matters. The EMS Operations Director is responsible for operational matters as they relate to the EMS department, event planning, and emergency preparedness. The EMS Operations Director is responsible for the maintenance of fleet services for the health system to include, registering and licensing of vehicles, PM cycles, and the purchasing/replacement of vehicles including EMS vehicles. This position will also oversee the development of AtlantiCare's centralized fleet hub. The EMS Operations Director is responsible for the logistical operations of the EMS department to include the planning of bi-annual biomed day, scheduling the yearly maintenance of EMS equipment (as needed), supply chain management, and the purchasing of EMS equipment. The EMS Operations Director will also partner with ARMC HR on HR matters related to operational EMS matters. The EMS Operations Director is responsible for the planning of both planned and non-planned events, and be proficient in MCI operations, and EMS Special Operations. The EMS Operations Director will interface with internal and external stakeholders as related to EMS operations and participate at local, state and federal level meetings. The EMS Operations Director is the lead liaison between NJ EMS taskforce and AtlantiCare. The EMS Operations Director is responsible for the provision of a high standard of emergency medical care to the citizens of Atlantic and Cape May County and surrounding areas. The EMS Operations Director is a role model of company values. They are responsible for resolving customer service issues, operating within budgetary guidelines, identifying ways to best utilize system resources and maximizing performance through continual reassessment of system needs and EMS response to Mass Casualty Incidents, Special Operations requests and Special Events. The EMS Operations Director provides leadership on designated Shared Governance Teams and will collaborate with team members on various projects throughout the year. All EMS Directors will work together to ensure smooth operations at all times. EMS Operations Director will also be responsible for assuming Administrator on Call for a designated week each month. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation. The EMS Operational Manager also assists in identifying market indicators, feasibility testing, establishing and monitoring project guidelines and timeframes, & exploring methods for validating & reporting on the efficacy and efficiency of the services.
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Job Type
Full-time
Career Level
Manager