EMR Technical Instructor

Sun River Health • Peekskill, NY

8d • $30 - $39 • Hybrid

About The Position

The position is hybrid and requires travel depending on client’s needs. This is a full-time (35 hours per week) position. The EMR Technical Instructor will join Solutions 4 Community Health, (S4CH) a wholly owned entity of Sun River Health. Solutions 4 Community Health (S4CH) provides management solutions for health care safety net providers to improve their care delivery and outcomes, sustainability and efficiency.

Requirements

• Minimum Education: Associate degree required, bachelor's degree preferred

Responsibilities

• Develop, deliver, and facilitate technical training and education modules of the EMR system across all specialties.
• Create training content across various mediums including print, web, and video.
• Perform audits to determine if users are following standards set by the organization, prepare detailed reports, and provide to training supervisor.
• Identify learner deficiencies in learning during training and post-training following up discussions at 2 weeks and 6 weeks.
• Test for learner understanding by using learner-focused techniques and assessments.
• Support EMR maintenance activities as assigned.
• Provide onsite go live support and follow up during new system implementations.
• Answer support phone calls and address assigned tickets and escalate to Director of EMR Systems as needed.
• Report on trends observed during support calls from end users.
• Create and manage user accounts including security setup and termination of user accounts.
• Participate pre-training meetings including assignment of training duties among Technical Instructors.
• Additional duties and travel as assigned.

Benefits

• Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy.
• Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances.
• Retirement Savings Plan: Plan for your future with our retirement savings options.
• Commuter and Transit Benefits: Assistance with your daily commute to make your journey to work easier.
• Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues.
• Employee Discount Program: Enjoy discounts on various products and services as a valued member of our team.
• Provider Incentive Compensation Program: Quality & Productivity.
• Provider Professional License, Certification and DEA Fees Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees