EMR Technical Instructor

Sun River Health • City of Peekskill, NY

9d • $30 - $39 • Hybrid

About The Position

The EMR Technical Instructor will join
Solutions 4 Community Health, (S4CH) a wholly owned entity of Sun River Health.
Solutions 4 Community Health (S4CH) provides management solutions for health
care safety net providers to improve their care delivery and outcomes,
sustainability and efficiency.

About Solutions for Community Health

Solutions 4 Community Health (S4CH) is rooted in the mission, values, and
purpose of the Community Health Center (CHC) movement. Our team brings deep,
real-world experience in cutting-edge technology, analytics, operational
management, and patient experience, with a focus on helping health centers
deliver high-quality care more efficiently and effectively.

S4CH is led by a Board of Directors and senior leadership team with a proven
track record of building and scaling community health infrastructure.
Collectively, our leadership has guided the growth of a health center system
into one of the largest CHC networks in the United States, bringing firsthand
understanding of the challenges—and opportunities—health centers face every day.

If you’re passionate about advancing health equity, improving systems of care,
and using innovation to strengthen community health, S4CH is the place to do
meaningful work that makes a lasting impact.

Requirements

• Minimum Education: Associate degree required, bachelor's degree preferred

Responsibilities

• Develop, deliver, and facilitate technical training and education modules of the EMR system across all specialties.
• Create training content across various mediums including print, web, and video.
• Perform audits to determine if users are following standards set by the organization, prepare detailed reports, and provide to training supervisor.
• Identify learner deficiencies in learning during training and post-training following up discussions at 2 weeks and 6 weeks.
• Test for learner understanding by using learner-focused techniques and assessments.
• Support EMR maintenance activities as assigned.
• Provide onsite go live support and follow up during new system implementations.
• Answer support phone calls and address assigned tickets and escalate to Director of EMR Systems as needed.
• Report on trends observed during support calls from end users.
• Create and manage user accounts including security setup and termination of user accounts.
• Participate pre-training meetings including assignment of training duties among Technical Instructors.
• Additional duties and travel as assigned.

Benefits

• Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy.
• Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances.
• Retirement Savings Plan: Plan for your future with our retirement savings options.
• Commuter and Transit Benefits: Assistance with your daily commute to make your journey to work easier.
• Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues.
• Employee Discount Program: Enjoy discounts on various products and services as a valued member of our team.
• Provider Incentive Compensation Program: Quality & Productivity.
• Provider Professional License, Certification and DEA Fees Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees