EMR Specialist

HealthNet•Indianapolis, IN

35d•$25•Onsite

About The Position

This position provides technical support, training and coordinates operational issues for HealthNet information systems (Electronic Medical Records, "EMR"). Assists in standardizing processes and procedures that are derived from users of the HealthNet information systems. The position works to analyze system needs and current clinical needs, working with HealthNet associates, management and vendors to prepare program specifications. Implements new systems and system enhancements and resolves day-to-day user related system problems. Maintains systems to meet HealthNet operational goals and processes. 50% of position will be teaching/training team members EMR system.

Requirements

Requires Bachelor’s Degree in Nursing or a health-related field.
Requires knowledge of and experience in Patient Management; Scheduling; Referral; Accounts Receivable, and electronic medical record systems and processes; experience with networked information systems preferable.
Requires good customer service skills.
Requires desktop computing skills to include knowledge of automated office application suites
Requires expertise in determining user needs and requirements.
Requires knowledge of Quality Improvement Model and ability to recommend process and system improvements.
Requires knowledgeable of computer operations to include: software applications; hardware configuration; data review/retrieval; documentation and display of data.
Requires good written and verbal communication skills.
Requires ability to coordinate system changes; upgrades; and revisions necessary to support HealthNet processes.
Requires ability to successfully plan; monitor/support and improve activities.
Requires ability to meet aggressive deadlines within appropriate time frames.
Requires ability to work independently; as a team member or provide direction as a team leader.
Requires strong interpersonal and organizational skills.
Requires analytical capabilities.
Requires ability to adapt quickly to changing conditions and assimilating new processes into job functions.
Travel may be required.
Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
Able to lift, push, and/or pull light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
Able to perform duties during periods of varied and/or prolonged work hours.
Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.

Responsibilities

Serves as coordinator for all electronic medical record system issues, upgrades, changes and testing.
Develops, maintains and modifies various system capabilities to ensure system enhancements that will be consistent with process goals and regulatory mandates.
Performs functional or integrated testing of application updates, providing feedback of findings and facilitating communication to users in a manner to ensure compliance.
Monitors functionality of systems as appropriate.
Assists with the search and evaluation of technical solutions and/or alternatives.
Provides training to associates and continuing education on specialized system processes.
Develops and updates user documentation and information related to the most effective and productive use of the system.
Maintains and continues to expand knowledge of applications, methods, operations and processes.
Provides translation of how systems are used to support the processes established by the operations areas.
Meets frequently with associates, Managers and Senior Management to provide information on system capabilities.
Acts as project leader or participant in implementing system and process changes as required by clinical & operations areas.
Provides consultative services for workflow and systems process issues.
Interacts with HealthNet associates, Managers and Senior Management to maintain understanding of system requirements to support operational requirements.
Identifies necessary changes, problems, upgrade requirements to system vendors and technicians.
Creates specifications for changes, upgrades or problem resolution.
Monitors progress of resolution and coordinates testing of changes with system vendors.
Responsible for creation and maintenance of detailed user documentation for HealthNet's electronic medical record systems and other HealthNet information systems.
Performs quality evaluation of system performance and documents on a regular basis.
Writes and seeks approval for policies and procedures documentation.
Provides feedback on issues to management on a regular basis.
Job requires availability as needed to meet the business needs.
Job responsibilities listed above is a summary and does not include other tasks requested by the Clinic Info Systems/EMR Manager.