Employment Specialist - San Jose

JobTrain • East Palo Alto, CA

1d • $30 - $32 • Onsite

About The Position

The Employment Specialist position is an integral part of the Career Center’s success and JobTrain’s more than 55 years of continuous expansion. This role is on the front lines of understanding one of the most dynamic job markets in the world and has shared responsibility for continuing to keep JobTrain on the cutting edge of workforce development in California and nationwide. This is an onsite role.

Requirements

• Proven experience with: Workforce development (LMI, labor force dynamics) as it relates to job placement and / or managing a caseload and / or account management or grant management experience.
• Direct experience working with specialized populations experiencing barriers to employment (ie: people experiencing homelessness, low-income/public assistance, justice engaged, long-term unemployment, mature workers, DV survivors, etc.)
• Ability to manage a caseload by assessing and meeting client employment needs, staying organized in follow up, documentation, and reporting job placements.
• Excellent customer service and client rapport-building skills by maintaining and modeling a professional demeanor while efficiently performing the required job duties.
• Communication skills, especially the ability to guide conversations and achieve employment goals effectively & efficiently.
• Facilitation and public speaking skills with the ability to deliver workshops in a variety of settings.
• Critical thinking through a lens of empathy, compassion, equity, innovation & inclusion.
• Understanding of grant funded programs, databases & reporting parameters.
• Broad familiarity with computer software and systems (ie: MS Suite, spreadsheets, meeting technology, etc.)
• Ability to work independently, autonomously and toward JobTrain’s mission and career center goals (i.e.: organization & task management, set and meet personal and professional goals, use adequate discernment.
• Must be able to travel to different sites as needed, within Santa Clara & San Mateo Counties, including evenings and weekends.
• JobTrain requires that all employees be fully vaccinated against COVID-19, except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from COVID-19, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable law.

Nice To Haves

• Spanish highly preferred.

Responsibilities

• Connect and guide clients to the appropriate services and resources based on an in depth understanding of the breadth and scope of JobTrain services
• Work one-on-one empathetically to build rapport and assess client needs and / or barriers to gaining employment
• Develop and co-create Individualize Employment Service Plan in partnership with client (resume, force / career coaching) leveraging internal team / knowledge / network as needed
• Manage a caseload of job seeking clients on a continuous basis (pre- and post-employment retention follow up to one year)
• Build and manage interpersonal relationships with clients and employers and community partners
• Represent JobTrain to complete outreach events: job fairs, workshops, employer events, 1-1, and large audiences
• Deliver and report timely outcomes and program deliverables (internal / external)
• Conduct cold calls as required with employers and recruiters
• Coordinate job development activities with other organizations to support clients toward economic mobility
• Collaborate with employment specialists and JobTrain staff to provide input / feedback to proactively and continuously improve the career center processes

Benefits

• JobTrain offers a competitive pay and generous benefits package including affordable health insurance, dental insurance, vision, paid vacation, paid sick time, paid holidays, paid floating holidays, retirement program with employer match, long-term disability, life insurance and employee assistance program (EAP.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees