Employment Specialist - Drop In Center

BILL WILSON CENTER•San Jose, CA

17d•$27 - $27•Onsite

About The Position

Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center! Job Summary: The Employment Specialist is responsible for delivering direct case management services to clients, with a focus on supporting individuals aged 18–24 who access services through the Drop-In Center for employment services. This role involves daily check-ins, collaborating with the Drop-In Center team, and ensuring clients receive high-quality, client-centered care. The Employment Specialist is responsible for the day-to-day operations of the program, establishing a supportive and welcoming atmosphere for homeless street youth receiving services by performing the following duties and responsibilities within the Vision, Mission and Agency Values of BWC

Requirements

Experience in case management, social services, or a related field, preferably working with transitional-aged youth (TAY).
Knowledge of employment services, housing services, community resources, and the Homeless Management Information System (HMIS).
Strong organizational, communication, and interpersonal skills.
Ability to work collaboratively in a fast-paced, client-centered environment.
Ability to remain in a stationary position (e.g., at a desk or computer) for extended periods.
Frequently moves throughout the facility to engage with clients, staff, and resources.
Occasionally required to lift and carry supplies or materials weighing up to 25 pounds.
Must be able to assist with light cleaning and organizing tasks within the Drop-In Center.
Ability to operate a computer and other standard office equipment.
May occasionally be exposed to various weather conditions while working with clients in outreach or community settings.
Must be able to respond quickly to emergency situations or client needs, which may include standing, walking, or moving quickly.

Nice To Haves

Bachelor’s degree in Social Work, Psychology, Human Services, or a related field desired.

Responsibilities

Provide comprehensive case management services to clients, including intake, assessment, service planning, and goal setting.
Coordinate and monitor individualized case plans, ensuring clients are progressing toward their employment goals and contract expectations.
Providing Art of Success Groups to clients twice a week, and documentation.
Coach clients on resume building and interview readiness.
Connecting clients to Employment Opportunities, Job and Resource Fairs.
Accompany/Transport clients to Job and Resource Fairs as needed.
Liaison with employment agencies across the county to host job fair for the drop in center youth.
Work closely with our employment partner Work2Future.
Maintain a daily presence in the Drop-In Center to engage with and support clients. Assist with general Drop-In Center operations, including cleanliness and upkeep, in collaboration with the team and clients.
Conduct housing assessments and connect clients with relevant housing resources.
Maintain accurate and up-to-date documentation in HMIS and other relevant data systems.
Facilitate connections to community resources such as mental health services, employment assistance, education programs, and healthcare.
Track and report on client outcomes to support program evaluation and continuous improvement.
Ensure program services align with organizational policies, contractual obligations, and best practices in client care.
Additional duties as assigned.