Employment Specialist IPS

Goodwill Industries of Southeastern Wisconsin, Inc. • Milwaukee, WI

16d

About The Position

The Employment Specialist IPS is responsible for developing employer
partnerships to identify job opportunities, market skills and strengths of job
seekers, address employer needs and organizational cultures to assist
individuals in reaching their goal of community employment.

RESPONSIBILITY LEVEL:

Implements strategies to achieve the goals for the organization . Sustains
policies, procedures and programs. Typically works on projects and tasks that
span 3 – 12 months.

Requirements

• Bachelor’s Degree required, and a minimum of 1 year experience. 
• Must have a valid Wisconsin Driver's license, a vehicle and insurance coverage
• Effective computer skills for reporting, communication, information gathering and presentation purposes

Responsibilities

• Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. Periodically serves as a team member or subject matter expert on formal or department projects. Effectively engages in change affecting her/him, communicating appropriately with supervisor.  Follows through on learning, skill building, and practice necessary to adapt to change.
• Problem Solving:  General supervision, regular review of work by manager/supervisor or senior coworker.  May be paired with senior team member for development purposes.  Uses skills to solve problems of routine complexity; able to identify root cause, interpret data, and resolve issues.
• Technical Skills:  Fundamental knowledge of professional principles and skills.  Works in compliance with established procedures.  
• Community Engagement: Serves as an ambassador for Goodwill in the wider community. Participates in volunteer opportunities as schedules and interest permit. 
• Develop employer partnerships to identify and customize job opportunities for individuals in the program. 
• Market skills and strengths of people served and program support services.  Act as liaison with employers, public and private employment agencies and other Goodwill staff to develop job opportunities.
• Collaborate with individual and Treatment Team to develop and implement the Recovery Plan of Care/Plan of Care to accomplish goal of community employment or supported education.
• Develop working relationships and collaboration with collegues across Goodwill business units who are similarly focused on business development, placement or community outreach, identify and pursue job leads for individuals; develop the ability to cross sell for other Goodwill business units, in Mission Services and Mission Operations. 
• Independantly organize and multi-task weekly activities and requirements to manage a caseload of 20-30 individuals authorized to receive placement services and provide services according to contract including job preparation, development, placement and retention services. 
• Maintain all necessary records including progress reports and detailed client record entries.
• Provide counseling and guidance in the areas of:  Career exploration, advocacy, personal grooming, financial, job seeking skills, problem-solving, community resources, and other resources and areas which may affect employment.  Function as a case manager.
• Assist newly employed individuals in the orientation to the employer’s policies, procedures, products, services, standards, fringe benefits, and opportunities as needed.
• Provide on-the-job training, job coaching, and/or other employment related support services as needed to elicit regular feedback from employers for successful closure and retention services for individuals we serve.
• Provide job retention and systematic instruction services.  Target behavior or work conditions that are problematic to the individual consumer and develop a plan  to reduce target behavior or remedy the situation on the job.
• Provide educational,  problem solving/supportive techniques to individual consumers, family members, referral sources and employers to meet workplace needs.
• Communicate and effectively build professional working relationships with the referral and funding sources and significant others to coordinate effective services. 
• Promote and market Goodwill programs in the community through transition and provider fairs, employer outreach, site visits and other events to provide education on services and support business development activities.
• Provide ongoing support, training and assistance to employers.
• Maintain a safe and orderly work environment.
• Responsible for completing other duties/responsibilities as assigned.

Benefits

• In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level