Employer Services ER Tech Clinical Support Role

Corewell Health•Royal Oak, MI

12d•Onsite

About The Position

As a team member of the Employer Services Department at Corewell Health, you'll play a vital role in providing top-quality care to our clients. Under the supervision of an RN, you'll perform delegated patient care tasks and be expected to meet all established competencies. You'll be a vital part of our team, that blends high-level customer service with administrative and clinical support, focusing on creating a seamless, personalized client experience. The position requires exceptional communication skills as well as, empathy and the ability to maintain discretion in multiple environments. Essential Functions Performs higher level of patient care tasks as prescribed by established competencies, and as delegated by the supervising professional Registered Nurse in accordance with departmental policies and procedures which, phlebotomy, urine testing, vital sign measurement, and EKG functions. Reinforces the patient teaching plan by providing clarification, explanation and/or demonstration to patients/substitute decision-makers regarding treatments, procedures and aftercare. Reinforces the patient teaching plan by providing clarification, explanation and/or demonstration to patients/substitute decision-makers regarding treatments, procedures and aftercare. Applies and changes sterile and non-sterile dressing using appropriate techniques. Applies ace bandage or elastic stockings as required. Assists in performing catheterizations, gives enemas, urine and stool testing, glucometer and EKG functions. Gathers subjective and objective patient care data; gathers information from primary and secondary source such as direct observation/measurement, patient/significant other interviews, and the medical record.Documents accurate, complete and precise patient information, interventions and responses in the patient’s medical record. Performs technical skills such as (not all inclusive): collecting blood samples, obtaining vital signs, performing ECG’s, sets up and assists with wound care, sets up and assist with pelvic exams; and assisting with procedures as directed by the nurse and physician. Utilizes and understands sterile techniques. Effectively communicates with patients / significant others and other members of the health care team supporting patient and family centered care. Stocks and maintains adequate equipment and supplies in the patient care areas. Ensures vehicle and equipment are ready for response at all times. Performs safe movement/transporting of patients; removes waste materials, sanitizing tools, delivers meals to patients. Completes documentation and records according to department policy. Demonstrates a high degree of professional conduct. Attends all required Safety Training programs and can describe his/her responsibilities related to general safety. Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens. Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment. Promotes effective working relations and works effectively as part of a department team inter- and intra-departmentally to facilitate the department's ability to meet its goals and objectives.

Requirements

High School Diploma or equivalent
6 months of relevant experience.
Requires a minimum six months' exhibited performance as a nursing assistant or other inpatient caregiver experience, paramedic, EMT, urgent care caregiver experience or a Nursing Student (preferred completion of a Medical Surgical rotation).
CRT-Basic Life Support (BLS) - AHA American Heart Association Upon Hire Or CRT-Basic Life Support (BLS) - ARC American Red Cross Upon Hire

Nice To Haves

LIC-Emergency Medical Technician (EMT) - STATE_MI State of Michigan Upon Hire preferred

Responsibilities

Performs higher level of patient care tasks as prescribed by established competencies, and as delegated by the supervising professional Registered Nurse in accordance with departmental policies and procedures which, phlebotomy, urine testing, vital sign measurement, and EKG functions.
Reinforces the patient teaching plan by providing clarification, explanation and/or demonstration to patients/substitute decision-makers regarding treatments, procedures and aftercare.
Applies and changes sterile and non-sterile dressing using appropriate techniques.
Applies ace bandage or elastic stockings as required.
Assists in performing catheterizations, gives enemas, urine and stool testing, glucometer and EKG functions.
Gathers subjective and objective patient care data; gathers information from primary and secondary source such as direct observation/measurement, patient/significant other interviews, and the medical record.
Documents accurate, complete and precise patient information, interventions and responses in the patient’s medical record.
Performs technical skills such as (not all inclusive): collecting blood samples, obtaining vital signs, performing ECG’s, sets up and assists with wound care, sets up and assist with pelvic exams; and assisting with procedures as directed by the nurse and physician.
Utilizes and understands sterile techniques.
Effectively communicates with patients / significant others and other members of the health care team supporting patient and family centered care.
Stocks and maintains adequate equipment and supplies in the patient care areas.
Ensures vehicle and equipment are ready for response at all times.
Performs safe movement/transporting of patients; removes waste materials, sanitizing tools, delivers meals to patients.
Completes documentation and records according to department policy.
Demonstrates a high degree of professional conduct.
Attends all required Safety Training programs and can describe his/her responsibilities related to general safety.
Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens.
Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
Promotes effective working relations and works effectively as part of a department team inter- and intra-departmentally to facilitate the department's ability to meet its goals and objectives.

Benefits

Comprehensive benefits package to meet your financial, health, and work/life balance goals.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status

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