Employer Resource Connection Consultant - 187-11-25

NWSDS•Salem, OR

49d

About The Position

The Employer Resource Connection (ERC) Consultant supports NWSDS's mission by helping consumers of in-home services become effective employers of their Homecare Workers (HCWs). Through the ERC Program, administered in partnership with the Oregon Home Care Commission (OHCC), the Consultant provides education, coaching, and resources that promote safe, professional, and person-centered employment relationships between consumers and their HCWs.

Requirements

Knowledge of Oregon in-home service rules, ADRC principles, and Home Care Commission programs.
Ability to present to small and large groups, tailor content to diverse audiences, explain complex information in plain language, and manage Q&A effectively.
Strong understanding of person-centered and trauma-informed service approaches.
Ability to assess needs, develop service plans, and facilitate agreements among multiple stakeholders.
Excellent communication, coaching, and conflict-resolution skills.
Ability to document thoroughly and maintain accurate, confidential records.
Proficiency in systems such as Oregon ACCESS, CAPS, Carina, Microsoft Office, and virtual platforms.
Capacity to work independently while maintaining accountability and professionalism.
Commitment to diversity, equity, inclusion, and culturally responsive service delivery.
A qualified applicant will have a minimum of four (4) years of equivalent combination of education and/or experience which demonstrates the knowledge, skills and abilities required to perform the essential functions of this position. Minimum qualifications may be met through any of the following: ? Bachelor's degree in social sciences, human services, or a closely related field; or ? Four (4) years of relevant experience providing direct service to consumers in organizational settings (e.g., schools, public agencies, healthcare, or community organizations); or ? Any combination of related education and work experience equally at least 4 years.
Background Check. All positions must pass a basic criminal history check. Conviction of a crime may not necessarily prohibit employment. Some may require additional clearance, including but not limited to national or state fingerprinting.
Driving for Agency Business. Applicants must possess a current driver's license in their state of residence and acceptable driving history. May require proof of personal automobile liability insurance [ORS Chapter 806] and use of a personal vehicle for business use.