Employee Sales Lead Program Manager

Blackbaud

1d•$61,000 - $77,800•Remote

About The Position

Employee Sales Lead (ESL) Program Manager At Blackbaud—the leading provider of software for powering social impact—we believe every employee can play a role in driving growth and amplifying our mission. The Employee Sales Lead (ESL) Program Manager will own and scale our global ESL Program, empowering employees across all business units to identify, influence, and generate qualified sales opportunities. This role sits at the intersection of purpose and performance—turning employee insights into measurable pipeline growth while strengthening our collective mission to power social good. What You’ll Lead and Deliver Grow and Energize the ESL Program Own and scale the global ESL Program, expanding employee participation across regions and functions to drive qualified opportunities that convert to revenue. Design and manage quarterly spiffs, incentive structures, and recognition programs (leaderboards, awards, internal communications) that motivate engagement and celebrate top contributors. Create clear, compelling program messaging that connects employee participation to both business outcomes and Blackbaud’s mission. Enable and Equip Teams for Success Partner with Sales Enablement and Product Marketing to educate employees on core customer use cases that can surface meaningful sales opportunities. Drive adoption of ESL playbooks and tailor enablement approaches to Customer Success, Renewals, Support, and Professional Services teams. Collaborate closely with IT, Revenue Operations, and Customer Success to support a next‑best‑action approach that surfaces timely cross‑sell and upsell opportunities. Analyze, Optimize, and Scale Impact Track and report on program performance, including submission volume, conversion rates, pipeline contribution, and ROI. Use data‑driven insights to continuously refine incentives, improve participation, and deliver sustained, double-digit year-over-year growth in employee‑generated pipeline. Identify friction points and opportunities to simplify participation and increase program effectiveness at scale. What You Bring 3+ of experience in GTM program management, sales enablement, customer marketing, or a related role within a SaaS or technology‑driven environment. Demonstrated success designing and scaling incentive or engagement programs that drive measurable business impact. Strong analytical and reporting skills, with hands‑on experience using Salesforce, Power BI, or similar CRM/analytics tools. Proven ability to collaborate cross‑functionally and communicate effectively with executives, managers, and front‑line teams. Excellent project management, organizational, and change‑management skills. Creativity and passion for connecting people to purpose through well‑designed programs, storytelling, and recognition. Why This Role Matters The ESL Program Manager plays a critical role in unlocking growth that already exists inside Blackbaud—by empowering employees to recognize opportunity, act with confidence, and directly contribute to revenue while advancing social good. Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email [email protected]. The starting base pay is $61,000.00 to $77,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations. Benefits Include: Medical, dental, and vision insurance Remote-first workforce 401(k) program with employer match Flexible paid time off Generous Parental Leave Volunteer for vacation Opportunities to connect to build community and belonging Pet insurance, legal and identity protection Tuition reimbursement program Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Requirements

3+ of experience in GTM program management, sales enablement, customer marketing, or a related role within a SaaS or technology‑driven environment.
Demonstrated success designing and scaling incentive or engagement programs that drive measurable business impact.
Strong analytical and reporting skills, with hands‑on experience using Salesforce, Power BI, or similar CRM/analytics tools.
Proven ability to collaborate cross‑functionally and communicate effectively with executives, managers, and front‑line teams.
Excellent project management, organizational, and change‑management skills.
Creativity and passion for connecting people to purpose through well‑designed programs, storytelling, and recognition.

Responsibilities

Own and scale the global ESL Program, expanding employee participation across regions and functions to drive qualified opportunities that convert to revenue.
Design and manage quarterly spiffs, incentive structures, and recognition programs (leaderboards, awards, internal communications) that motivate engagement and celebrate top contributors.
Create clear, compelling program messaging that connects employee participation to both business outcomes and Blackbaud’s mission.
Partner with Sales Enablement and Product Marketing to educate employees on core customer use cases that can surface meaningful sales opportunities.
Drive adoption of ESL playbooks and tailor enablement approaches to Customer Success, Renewals, Support, and Professional Services teams.
Collaborate closely with IT, Revenue Operations, and Customer Success to support a next‑best‑action approach that surfaces timely cross‑sell and upsell opportunities.
Track and report on program performance, including submission volume, conversion rates, pipeline contribution, and ROI.
Use data‑driven insights to continuously refine incentives, improve participation, and deliver sustained, double-digit year-over-year growth in employee‑generated pipeline.
Identify friction points and opportunities to simplify participation and increase program effectiveness at scale.